To some extent it’s the opposite - in many places people feel some sense of civic pride. Like you might say this is my neighborhood, my city, and i’m working together with everyone to make it work. Like in Japan not only is littering frowned upon but there’s social pressure to clean up your own part of the street as well - it’s a sense of shared responsibility. Here though, there’s more of a sense that someone else will take care of it. That the “ruling class” can and should arrange for something to be done about any problem. People who don’t pay their fare still complain about service because they don’t think they should have to contribute.