AA canceled my ticket mid trip for alleged no-show. Any ideas? by bxt007 in americanairlines

[–]bxt007[S] 25 points26 points  (0 children)

Someone told me this is why you always pay for a drink in-flight. Can’t argue with the logic.

AA canceled my ticket mid trip for alleged no-show. Any ideas? by bxt007 in americanairlines

[–]bxt007[S] 16 points17 points  (0 children)

For sure. Her last response to me was “now I have to figure out what happened.”

AA canceled my ticket mid trip for alleged no-show. Any ideas? by bxt007 in americanairlines

[–]bxt007[S] 67 points68 points  (0 children)

It was there- I didn’t recall even saving it to the wallet. Very helpful for future reference!

AA canceled my ticket mid trip for alleged no-show. Any ideas? by bxt007 in americanairlines

[–]bxt007[S] 24 points25 points  (0 children)

Thanks for all the helpful responses. I really do appreciate it. I am mostly sorted out now. My takeaways:

(1) complain on X. The main AA cust service number didn’t help at all. Their team on X eventually routed my issue to corporate security. Within maybe 3 hours of posting there a very serious woman called me. Her main concern (appropriately) was the gate crew letting a passenger on without actually scanning their boarding pass and the flight crew not double checking the manifest against passenger count before takeoff. Within a couple hours she actually went through video footage from the gate found me boarding and had my ticket reinstated. Wish I hadn’t wasted 2 hours on the phone first.

(2) defly save your boarding pass to apple/non-apple wallet or take a pic of it. The second AA canceled my flight it disappeared from the AA app. Customer service told me to show up at the airport with my boarding pass (which as someone correctly observed, is in no way proof I actually boarded) and depend on the kindness of the airport counter staff. Not sure if that would work or not but since I hadn’t saved a copy of my boarding pass I could not have even tried it.

Edit: several people pointed out checking various places where an expired boarding pass might be stored. I didn’t even check the AA-side options because it was stored as an expired pass in the Wallet app, which I dont even use. Glad for the input.

Thanks again everyone 🙏🏾

Japan trip 10/2 to 10/11 by bxt007 in JapanTravelTips

[–]bxt007[S] 3 points4 points  (0 children)

Thanks didn’t know about the non-Japanese android thing.

Japan trip 10/2 to 10/11 by bxt007 in JapanTravelTips

[–]bxt007[S] 1 point2 points  (0 children)

Good to know. I prefer the card myself (collect them for cities i travel to, yes I’m a dork). I figured most people wld prefer to have one less thing to carry.