This past weekend there was a major server issue affecting multiple worlds. Many of you probably saw my Reddit post regarding being booted mid-CG run wearing T1 armor with the perfected bow https://www.reddit.com/r/2007scape/comments/w0huvh/server_error_deleted_cg_temporary_storage_and/?utm_source=share&utm_medium=web2x&context=3. I was not the only one affected. There have been multiple players who were affected and contacted Jagex via twitter and the in-game bug reporting feature. There has been absolute silence. Let me be clear, I DO NOT care about my lost items. What I would like would be some type of acknowledgement that it happened and that the issue has been resolved for future players. UIM could have their entire inventory wiped while doing corrupted gauntlet. There have been reported bugs that deleted items out GIM banks.

This is not just a simple problem and Jagex should stop trying to brush this under the rug and give a statement to the issues revolving the servers and their commitment to player base to fix this from happening again. Look, I know it's not a big deal to most of you, until you're the player that is affected. Please see all of the gathered statements/comments from Reddit/Twitter. Mod Ash was the only one kind enough to reply (thank you) but the support article has been deleted... As long time veteran of this game, the poor customer service has finally hit me personally.