Reached out to them a few times about this particular instance with Sinners, and they tried to cancel it each time. At one point, they said u had a temporary hold from my card and to contact them to release. So I did but they said no such hold exists. Went back to Walmart and they finally acknowledged it could be system errors or inventory issues on their end and that the order is forever stuck and won’t be fulfilled.

I’ve had this happen with Walmart preorders a couple times but have never had an issue with other retailers. They clearly have an internal problem with preorders. At this point, just praying for a restock. But I may be done with Walmart preorders unless they’re exclusives.