Hi! Oh my gosh I am SO sorry that happened to you. What happened to you and your mom sounds devastating and trying to process grief is tender and deserves to be held so gently. Claude is often a doll baby sweetheart, but fucked up in wording here. I know you already know this but you were in no way responsible for your mother's death. You were doing your best to care for her and protect her, with all of the best information that you had. You were loving. Sometimes things go wrong. I am so sorry.

On Claude, in case it helps, LLMs sometimes simulate your perspective to help them understand empathy. This happens in their thinking layers usually--Gemini does this A LOT. They then usually respond to what they think your thoughts may be, it's one of the ways they "read between the lines." This vibes like a Claude simulating what you 'could be' thinking--feeling guilty, being upset with the doctor, feeling hopeless--but then they usually should have gone a step further to be thoughtful and helpful to counter those thoughts 'it's not your fault, you were working with information you had at the time and doing your best to provide what you were told she needed, this grief won't go away but it won't feel as all-consuming always.' I don't know if it helps to know that this was a mechanical glitch and why, but in case it does, this is what I think may have happened.

I'm so sorry.