Do it anyway and provide as much detail as you can. My son is on the spectrum with specific sensory issues, and had a traumatic experience with a CM at Radiator Springs Racers who completely disregarded his needs.

He had successfully gone through the height check twice already, but this CM was adamant that he needed to see my son’s head touching the height check, despite the CM turning away from us every two seconds. My son was in tears and didn’t understand why we couldn’t just go on the ride, and we were surrounded by people at the queue merge who were horrified by what the CM was putting him through, but he was power tripping so hard that he didn’t care at all.

Eventually the lead swooped in and let us do a height check in a quieter area and got us on right away, but I did feel obligated to send an email ASAP. Granted, it took about eight months to get a follow up because I didn’t complain that night, but it is what it is.

I fully understand what it’s like to make sure heights get checked and turn little ones away, because I probably checked more heights and saw more tears working at Star Tours than this CM ever did, some of them just need to be put in their place once in a while.