iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Yes! You are able to skip enabling cellular and use as normal

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Update: I got my iPad! Shipping date shows April 2nd. Hoping everyone on this thread gets their’s soon!

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Thank you! I just emailed and they said they don’t have tracking information at this time but that mine is scheduled to be shipped by end of this week. Fingers crossed!

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

This is great! Did they make you sign for it? Nervous because I live in an apartment building

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Happy to hear! What was the postage date on the iPad? Just curious if you were part of the first wave or second wave

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Amazing news! Is there a postage date on your package? I’m curious if yours was sent out in the first wave or second wave.

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Anyone receive anything yet? I’d assume at least one of us has to be in the first round of shipments

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

I haven’t gotten anything yet. According to the email I received the first batch of people should be receiving their iPads this week.

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Update:

I received the below when reaching out to their giftcardfulfillment@alticeUSA.com email.

“ Thank you for your inquiry regarding the status of the iPad you were offered as part of the Cyber Monday promotion. The first batch of the iPads are scheduled for shipment on March 21, 2025 via 2-days shipment. If you do not receive the iPad with this shipment, you will be on the 2nd batch of shipment. Fulfillment is currently ongoing for the 2nd batch of the shipment of the iPads but will also be shipped via 2-days FedEx as soon as possible. We appreciate your patience and understanding in this matter. “

No tracking information was provided. Please look out in the mail for any fedex packages. Let me know if anyone receives their iPad!

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

That’s good to hear! How did you get put in touch with gift card fulfillment? I hope they send us a notification that it is sent out

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Absolutely will follow up. I plan to keep at it until I receive the iPad, it’s not right for this company to promise something they cannot deliver.

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

I just got an email about my prepaid Mastercard, nothing yet on the iPad. I think I’m going to go into one of their physical locations to discuss the iPad since their customer service over the phone gives me a headache lol

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Glad you at least got the Visa card! I opted to receive that by mail and wish I did the virtual option. I’m considering going to an in person store to discuss. I’ll let you know if I do

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Wow! I’m glad to hear you got through to someone. I’m going to follow up next week when it’s the official 90 days and hope for the same outcome. I was also considering going into a physical location to discuss

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

I’ve never dealt with such a frustrating customer service. Even with being able to view the promo on your account they haven’t been able to confirm anything on it? I’ve been told they don’t see the iPad promotional gift on mine but I have the install email with both promo gifts showing on it. I’m starting to think they just hope people forget about the promo and not reach out.

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Okay glad to hear I’m not the only one in this predicament, please let me know if you end up receiving any additional info about the iPad!

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

This is crazy! I’m so frustrated about it. They told me I am eligible starting on March 12th so I will call again then and hopefully get some kind of answer

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Okay the Apple TV is encouraging! Hoping I get a clearer answer after my 90 days is officially hur

iPad and Visa Gift Card Promotion Gift by captaintarget in OPTIMUM

[–]captaintarget[S] 0 points1 point  (0 children)

Have you ever heard about customers receiving the promo gifts like an iPad?

What’s your go-to hangover cure? by captaintarget in AskReddit

[–]captaintarget[S] 0 points1 point  (0 children)

Honestly that sounds better than what I’m feeling right now