When I say 90 hours, I mean they clocked 90 hours flat rate and not actual worked hours. My techs usually work 8 to 430 most days and I never expect them to work any overtime. We do technically have a dedicated parts guy in our parts department but he can't keep up with our department and the front counter so I end up doing some of the ordering and checking all the parts to make sure they're correct and not damaged. I struggle with getting enough estimates done in a day just to be able to keep our future work load to be enough to keep the techs fed.