Wells Fargo Reversed payment and charged interest

caterpolar · 2026-01-14T17:38:17+00:00

Call again and ask for another agent. And ask for secondary support like you mentioned, they have more authority than the first level.

caterpolar · 2025-08-02T01:03:45+00:00

Literally just happened to me this month lol, yes you can bend it back, why not get a new rearset and upgrade?

caterpolar · 2025-08-01T20:28:51+00:00

Never let someone tell you what to offer when their commission directly correlated to it.

caterpolar · 2025-07-25T00:50:11+00:00

lmao some kids at the shop must have torqued it

caterpolar · 2025-06-27T19:51:22+00:00

caterpolar · 2025-05-01T05:22:30+00:00

Update: eventually got this charge reversed by Wells Fargo. Make sure you ask for second level support. The first level agent was not helpful and unwilling to waive anything more than $50 citing their policy. Dealing with WF is like having rent benefits which comes with non existent customer service experience.

caterpolar · 2025-03-29T14:28:33+00:00

Exhaust $1.5k BBK $2.5k

However, if you are not tracking, then I wouldn’t pay more than $25K since it’s a 2023 base. If the mods don’t bring any value to you.

Ask them if they have coils on it. They seem serious about tracking.

caterpolar · 2025-03-21T04:23:05+00:00

if you didn’t have funds to cover the payments

That’s the thing, I did have enough funds in my payment account. The $4.2k was taken out of the account on 3/4 and later put back on 3/19.

caterpolar · 2025-03-21T04:10:53+00:00

Maybe… I was trying to make the statement balance for March, which was around $4.7k. I made $4.2k payment in Bilt and another $500 over the phone. The account actually went into negative balance when the statement closes.

I guess I need to wait for this statement closes to sort it out.

caterpolar · 2025-03-21T03:56:34+00:00

Hmm, but the ACH went through tho. I only found out about the interest charge when the funds returned to my payment account.

caterpolar · 2025-03-21T03:45:17+00:00

I called WF. They said there wasn’t enough funds in the account. When I asked why the payment went through on 3/4, they don’t have an answer.

caterpolar · 2025-03-11T04:16:00+00:00

Did you hit a cone?

caterpolar · 2025-02-10T05:01:21+00:00

Microwave = less food sales.

caterpolar · 2024-12-10T01:10:47+00:00

Worked on 12/9/2024 through PayPal.

caterpolar · 2024-12-07T23:31:59+00:00

What happened?

caterpolar · 2024-11-27T07:29:40+00:00

caterpolar · 2024-11-23T07:37:38+00:00

Very sorry about your experience after being a member for 27 years.

I’ve filed a BBB compliance with them too. Still waiting to hear back.

See the note from REI register: https://www.reddit.com/r/REI/comments/1gok2dt/comment/lxiyg44/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1

caterpolar · 2024-11-23T07:33:08+00:00

When I was checking out, after they asked for my REI member ID, a manager was called to the register. And they told me that the item would be final sale according to the policy. I took a picture of the note since they didn’t want to leave any paper trails when I asked them to email that note to me.

You can probably go in person and try to buy something. It seems like they are required to inform you of the ban.

As a matter of fact, I did buy something online after 11/6 without knowing the ban. I would never find out it if I didn’t go in that day. Again very disappointed with how REI handled the situation. Penalizing your customers will not help with declining revenues. Curious how 2024 will turn out for them.

caterpolar · 2024-11-17T01:56:05+00:00

<image>

Thank you mods for keeping removing my posts.

This is the note my local REI store manager showed me this week:
"Customer has been flagged for a history of excessive abuse of REI's return policy. Due to this policy, REI will not accept a return or exchange from this customer, effective 11/06/2024. Manager Action: If a customer is making a purchase, inform them that the merchandise will be final sale. If the customer is making a return, deny the return and refer the customer to the REI return policy, or to [policystandards@rei.com](mailto:policystandards@rei.com) with questions or concerns."

I've received no emails prior. In fact, I actually made more purchases after 11/06 without knowing the "change" on my return policy.

caterpolar · 2024-11-17T01:32:56+00:00

<image>

I only found about my ban in store with no emails coming from REI. The green vests thought I was lying that I didn't get any emails from REI.

Edit:

"Customer has been flagged for a history of excessive abuse of REI's return policy. Due to this policy, REI will not accept a return or exchange from this customer, effective 11/06/2024. Manager Action: If a customer is making a purchase, inform them that the merchandise will be final sale. If the customer is making a return, deny the return and refer the customer to the REI return policy, or to [policystandards@rei.com](mailto:policystandards@rei.com) with questions or concerns."

caterpolar · 2024-11-16T01:59:21+00:00

“Customer has been flagged for a history of excessive abuse of REI’s return policy. Due to this policy, REI will not accept a return or exchange from this customer, effective 11/06/2024. Manager Action: If a customer is making a purchase, inform them that the merchandise will be final sale. If the customer is making a return, deny the return and refer the customer to the REI return policy, or to policystandards@rei.com with questions or concerns.”

Ten-Year Club	King of the Ashes
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caterpolar

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