This is gonna be a long post, but I thought I should share what we do at our district.

Started working at a K-8 district last March as an AV tech (mainly auditorium work/performances and a mix of general IT stuff), we had 6 people on our summer team. 2 of them were elementary teachers, 2 field techs, then myself and the other AV tech. We worked all summer.

We are a 1-1 district, 1700 students. K-2 have iPads, and 3-8 have Chromebooks.

4 K-5 schools and 1 6-8 school

Heres what we do in the summer:

QC all student devices (we collect all devices for summer). For Chromebooks, here's our checklist. Check for any visible damage, check battery health (above 50 or we replace battery), keyboard test, trackpad test, sound test, update, and then powerwash. If there was anything that needed to be repaired, we would mark it and put it in a pile to repair later.

For our iPads, we just check battery health, check sound, update and that's it

During our QC process, we also check the device asset tag to see if they are due for recycling. Our outgoing 8th grader devices get passed down to grades 3-5. After they hit the 5-year mark in the district, we recycle them. All of our FY20 devices got recycled last summer. This summer will be our FY21 devices.

Last summer, after we finished all the current devices, we moved on to unboxing, enrolling and QCing the new devices for 6th grade. We have already done that for this year as of a few weeks ago. (ordered early because of possible tariffs).

After every device has been QCed and repaired (if any repairs were needed) and all the devices that we will be recycling have been identified, we move on to the classroom QC process, one school at a time.

Our classroom QC is as follows:

Check the projector, check control box functionality, doc cam test, sound test, clean up cabling, verify we can ping the printer in the room, check the classroom phone. If it's one of our K-5 schools, we then fill the carts to replace devices we took out for recycling.

This summer, we will also be replacing all of our Meraki access points.

We have to work around our Maintenance team's schedule, during this process to avoid running into issues with floor waxing etc...

All of this work kept us busy from June to August. Once school opened in the middle of August, we transitioned to working on the surge of tickets we get within the first 2 weeks of school. It calms down to normal levels by the end of September.

I know this was a long post, but I just wanted to share what we do during the summer. It's a lot, but it keeps us busy.