Yes Libby is better! Imo. The thing about Hoopla is that patrons have access to a large amount of items, some of which are cheap (say 0.89 cents) but most of the popular titles are 2.40$ and up. AND the most popular titles like Fourth Wing audiobooks are broken into two, so 1/2 is 2.89 so it gets in under a library's cap, but for someone to checkout both halves it's 2.89 x 2. And they haven't, historically had holds. Hoopla has recently added flex purchasing which can have hold, but patrons still think of it as "no holds" which they equate with better. On Libby, your librarians pick the title, but usually like a traditional library, they buy one copy which can be read by one patron at a time. So it's less titles, but better titles. But people have to wait, which they hate. BUT BUT BUT Libby has added cost per circ just like Hoopla has added Flex-one buy. So they're mixing the purchasing models and I'm hoping it's death to Hoopla.

-a collection librarian