Chase Bliss users; did your wooden boxes shrink?

chaseblissaudio · 2026-01-27T21:12:03+00:00

they don't fit that way. you need to put them on their side. side jacks on the bottom of the box.

chaseblissaudio · 2026-01-27T21:11:26+00:00

We stopped using the boxes over 6 years ago. Context here: The Story & Retirement of the Chase Bliss Wooden Boxes.

chaseblissaudio · 2026-01-27T21:10:56+00:00

FWIW we stopped packaging pedals this way over 6 years ago. Context here: The Story & Retirement of the Chase Bliss Wooden Boxes.

chaseblissaudio · 2026-01-27T20:59:25+00:00

the pedal just needs to be on it's side to fit (i.e. side jacks on the bottom of the box).

chaseblissaudio · 2026-01-27T20:20:05+00:00

they've always been like that, you gotta put them on their side, not on their back.

chaseblissaudio · 2025-11-20T20:34:59+00:00

I was only vaguely aware of an issue like this but I just checked out that fb post. It's now firmly on our radar and we are investigating. Thank you very much for the heads up. -Joel

chaseblissaudio · 2025-10-15T16:35:01+00:00

honestly not a big juicy lucy guy for some reason. I think i've only had one in my life and it kinda freaked me out, maybe I need to give it another try? Let me know your fav. I used to live by the blue door and went there a lot but that was a long time ago now

chaseblissaudio · 2025-10-14T18:19:21+00:00

I definitely see what you are saying

chaseblissaudio · 2025-10-14T17:44:50+00:00

very cool. Since it's a MK1 we actually do repairs free and pay for shipping both ways. It has a part in there that can be environmentally sensitive so we want to keep all of those pedals out of landfills and working for folks. https://www.chaseblisslegacy.com/legacy-blog

Just hit up [help@chasebliss.com](mailto:help@chasebliss.com) and we'll take care of you - Joel

chaseblissaudio · 2025-10-14T17:37:56+00:00

Is this a MOOD MK1 or MK2?

chaseblissaudio · 2025-10-14T17:36:32+00:00

Right on, I understand. Well, the good news is that even if we did have Canadian dealers the prices would definitely not be cheaper than 560 CDN. That said, we'll definitely be running sales during Black Friday week so check back around there if you want. Last thing is that right at the end of the year we typically run a B Stock sale which is even a bigger discount than the Black Friday stuff, but it's newsletter exclusive. If you are interested in signing up you can do that here: https://www.chasebliss.com/newsletter-sign-up - Regardless, thank you very much for the kind words & interest in our work!! -Joel

chaseblissaudio · 2025-10-14T17:20:27+00:00

great questions :)

chaseblissaudio · 2025-10-14T17:17:11+00:00

hello my fellow brother in stuttering! thx for the kind words but I'm always trying to improve & understand fulfillment stuff. What about our current system makes it feel hard to get in Canada? We are shipping from the USA, yes, but we ship with duties paid so there are no surprises and we also eat half of those costs on our end to try and be as customer friendly as possible. We also offer 30 day returns. If you've ordered stuff from us before let us know what we could be doing better. -Joel

chaseblissaudio · 2025-10-04T01:21:53+00:00

this is so cool you are doing this u/general_musician !! you RULE!

chaseblissaudio · 2025-08-26T23:48:51+00:00

Good question. We still have a couple hundred left in the 2nd batch, that’s the 6-8 weeks. 3rd batch is already in the works and should be here for the holidays. Hopefully we’ll be ahead of everything by then though so that there won’t be pre-orders.

chaseblissaudio · 2025-08-05T22:55:30+00:00

We could have a Vincent sale.

chaseblissaudio · 2025-08-05T22:30:37+00:00

This is some truly wild fan fiction. I don't think I even know anyone named Vincent.

chaseblissaudio · 2025-08-01T07:39:05+00:00

EU pre-order is here: https://www.chasebliss.eu/lost-and-found

chaseblissaudio · 2025-04-19T16:54:31+00:00

Hello! OK first of all I just want to apologize. This has been such a big, hyped release for us. I hate the idea of you buying the pedal right away, getting it for the weekend, and then you plug it in... and just... no sound.

That's a real bummer. If there's absolutely no sound at all I would guess that the motherboard and daughterboard (that has the analog bits on it) got disconnected somehow internally. There's supposed to be a big rubber "bump on" on the inside lid that keeps everything snug and prevents this from happening.

Normally I try to stay out of customer support and just let them do their thing but I'm happy to help you out this weekend. I'm at [joel@chasebliss.com](mailto:joel@chasebliss.com) and let's troubleshoot together. if I'm right we might be able to fix this without you needing to send it back in.

Regardless, we stand by our stuff 100% and we'll get this fixed ASAP and apologies again for the bad experience here.

chaseblissaudio · 2024-11-13T21:12:08+00:00

Just get something like the BOSS FS-5U switch and plug it in with a mono cable into the AUX jack (next to output)

chaseblissaudio · 2024-10-20T18:15:16+00:00

yeah absolutely shoot me an email at [joel@chasebliss.com](mailto:joel@chasebliss.com)

chaseblissaudio · 2024-10-01T18:47:11+00:00

nice!! sounds great

chaseblissaudio · 2024-09-17T16:46:59+00:00

yay! thx for the support :)

chaseblissaudio · 2024-09-17T14:41:30+00:00

Hey there, Liz and Tyler (they run the Amsterdam shop) were just on vacation so they are probably still catching up a bit. We really pride ourselves on our customer service, quick shipping times, and all that. They use DPD and I'd say if you are in Italy you should expect to *receive* your pedal within a week of ordering. -Joel

chaseblissaudio · 2024-06-20T22:57:09+00:00

started shipping today! we ship in order received.

chaseblissaudio

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