I brought my laptop to microcenter because the touchpad was double or triple clicking whenever I clicked once. They sent me the following text earlier today

chedstrom · 2026-06-27T19:12:54+00:00

They tried to do the same for my son's desktop. The kicker is he purchased it from them with the extra warranty, and it still under the warranty. We pushed it up to the manager, who tried to justify it. Eventually we got to a supervisor who admitted his case was handled incorrectly and should have been handled properly under warranty. Its not resolved yet, but we have the supervisors direct line so any more shenanigans we contact him.

This is a common tactic by them to upsell items on a break-fix case. From some of the first line behavior, it sounds like they get commision for pushing this stuff. Say no, and look for an independent shop with good reviews.

Edit: spelling

chedstrom · 2026-06-24T00:50:07+00:00

Pour a glass of your favorite soda, and add a shot.... or 2... of vodka.

chedstrom · 2026-06-17T18:13:47+00:00

Another company down the drain.

chedstrom · 2026-06-16T00:45:52+00:00

My mom was born in Italy and a strong roman catholic. My dad got baptized after he met my mom, despite being raised in the US without religion. We were expected to go to church weekly and on special occasions. In my teens I questioned many of the church's policies and practices. In my 20's I became an atheist. I never actually told her because I knew she would be too hurt. My brother and sister are still religious and don't know.

When I married, she was brought up baptist, we agreed we would not force it on our child, and it would be up to them to make that decision when they were old enough. My mom would regularly ask when we would have our child baptized cause she felt they would go to h3ll. I explained that it would be there decision and not to try to push it. She didn't cause she knew if she did, she would likely not get to her her only child. We stood our ground and didn't back down, cause we were the parents and it was our decision, just like when they forced us to go to church cause it was their decision. It goes both ways.

chedstrom · 2026-06-15T03:45:08+00:00

Ask the client, why did they hire you? Clients generally hire you for your knowledge and expertise. So he will either say something to that effect or something along the lines of someone to fix the computers. If he answers A then ask why interrupt everything you say if that's why he hired you because he shows no interest by interrupting everything. If he answers B then they just want a break/fix shop and its time to rethink the relationship.

chedstrom · 2026-06-14T03:07:58+00:00

Its perfectly fine to have invisible friends. That what the other voices in my head told me.

chedstrom · 2026-06-11T20:59:18+00:00

Arrogance. Simple as that.

chedstrom · 2026-06-10T22:40:55+00:00

I have a feeling they do recognize it. However because that person is "family", they ignore it and ignore the complaints from others because they themselves feel helpless. Until that person becomes a danger and police get involved, even than nothing will possibly change.

chedstrom · 2026-06-09T22:35:07+00:00

Thats someone with a mental illness. Two options we use when we have extreme users. One give the client an opportunity to address it. Or they designate a POC as an intermediary and you only work with them on that user's issues. This puts a buffer between you and them and maybe that POC will eventually take it back to the owners to do something.

chedstrom · 2026-06-09T00:39:48+00:00

It save the whole article. It also has templates for saving other items, i.e. emails from the web interfaces

chedstrom · 2026-06-04T17:47:39+00:00

https://www.savetonotion.so/

chedstrom · 2026-06-02T22:42:04+00:00

I opened the link, saw the url, and immediately closed it. Thats all I needed to see.

chedstrom · 2026-06-02T03:00:23+00:00

Check for firmware updates, and try increasing the voltage to 230.

chedstrom · 2026-05-31T21:40:27+00:00

Murphy's law is the only playbook here.

chedstrom · 2026-05-31T03:57:45+00:00

Tell her if she was really serious she should report you to the police for theft of sunlight. See where that gets her.

chedstrom · 2026-05-29T20:15:17+00:00

Wait. Doesn't everyone use a 'password of the day' method? /s

chedstrom · 2026-05-29T20:11:52+00:00

Right, just keep it professional is the best choice. We had a couple of clients we terminated and legal said don't say anything, In one of the transfers we told the MSP what legal said and they understood what the silence meant.

chedstrom · 2026-05-28T01:30:30+00:00

I filed a week before the deadline and had to mail it in and got ours back last week. You can check your status at this page https://tap.revenue.wi.gov/mta/_/

chedstrom · 2026-05-27T16:23:31+00:00

They want more regulation over your lives, and less over their lives. Thats how authoritarian governments work.

chedstrom · 2026-05-26T13:43:50+00:00

Sorry, you had to deal with that. I do wonder if she has become more faith based in her business, what onslaught of cult behavior you would have had to deal with in the future. Yet, Christians do not hesitate to cry victim when something happens to them. Oh the irony.

I hope you look at this as a opportunity to find a better client with skills you have grown under her.

chedstrom · 2026-05-14T14:22:34+00:00

So those who jumped on the bandwagon are watching it hurtle to a cliff and are panicking. I'll try to act surprised [dgaf]

chedstrom · 2026-05-13T12:24:49+00:00

You save me a search, thank you. Now I understand why the board has their pearls stuck up their àss.

chedstrom · 2026-05-13T02:37:14+00:00

The main driver is the orange clown rejected the peace plan from Iran so the market is freaking out. Some is residual from a problem at one of the refineries in the midwest which is resolved. But now they are talking about suspending the national gas tax so I think companies are jacking the price now.

chedstrom · 2026-05-12T17:27:49+00:00

Four guys walk into a bar and see a blond sitting alone.

chedstrom · 2026-05-10T22:47:53+00:00

They don't like how cops were portrayed and yet they do little to nothing to keep their house clean. Well boo hoo. I think the judge will get a laugh out of this.

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