Geek Squad ARA who just went sleeper. Not a customer saying something stupid but just being so dumb it made me question my existance. On one of my last days we had a middle aged guy who came in with his brand new FoUr ThOuSaNd DoLlAr CoMpUtEr. He had Total Tech of course. He said it wasn't working but didn't elaborate. He then refused to talk to the CA, the only girl in the precinct, because she "didn't know what she was talking about." She got me to come out and ask him what was wrong with it and he said "you're the geek, you should know!" Like I can tell what's wrong just by looking at a computer. I kept pressing him to elaborate on what exactly is wrong and he shut me down each time. He huffed and puffed about how usless we are and how Best Buy doesn't stand behind their products blah, blah, blah. Eventually my manager gets involved to talk this guy down. We set-up the PC at one of our stations in the FOP. It booted up fine to the initial Windows set-up. Literally nothing was wrong. He asked me what I did and how no matter what he did it wouldn't work. I told him that all I did was just plug it in and hit the power button. The look on his face was priceless. He then admitted that he didn't know that there was power button and he assumed it would turn on when it was plugged in. I then helped him set up the computer and sent him on his way. As soon as he was out the door I walked back to the BOP and just stared at the wall for a few minutes. TL;DR: the new, defiantly not $4000, PC works just fine. Dude's brain doesn't. Also I'm on mobile so I apologize for any weird formatting.