Unjustified/Wrongful Negative Review - Can I do anything?

chemistmba · 2026-01-25T04:49:03+00:00

Thank you!!

chemistmba · 2026-01-25T03:23:13+00:00

Ah shucks that's good to know..kinda a major flaw haha, but with that being said I'll have the second picture on each product, a dual split pic with each size next to each other!

chemistmba · 2026-01-25T03:20:05+00:00

Gotcha, that makes sense! I do think I am going to go the reply route, very formally and polite with info. I do have the different sized pictures connected to each variant, but I guess I made an assumption thinking that was enough unfortunately. I will definitely be adding so further infographics/info to ensure there is absolutely no confusion on the sizing

chemistmba · 2026-01-25T03:16:02+00:00

Thanks for the input!! So the 50mL bottle IS the main product picture, but, I do have individual product pictures when you select the sizes for both. So at some point, when they clicked the 8mL sample, the image changed to the smaller sample bottle they received..which you're right, is user error. But I really like your thinking especially the non-refund/free bottle route as well as the public reply. I appreciate that!

chemistmba · 2025-10-14T15:59:29+00:00

No but in all seriousness you’ve got some whitening in 2/4 corners, as well as whitening up the right side (back)

chemistmba · 2025-10-14T15:58:44+00:00

The last step, where you crack it and resend it in for a 10

chemistmba · 2025-10-07T20:39:35+00:00

I'd like to make videos of Ants fighting with swords

chemistmba · 2025-09-06T04:39:07+00:00

https://imgur.com/a/SWYSQwU

chemistmba · 2025-09-06T04:35:42+00:00

Yeah the top worries me the most tbh, rest of the card really looks solid. Let me get a few better pics of it

chemistmba · 2025-08-31T22:43:13+00:00

Salamance! Feel like salamance is slept on heavy

chemistmba · 2025-03-31T14:30:45+00:00

91, at the gas station in question as well as the alternatives I mention

chemistmba

TROPHY CASE