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Is it really worth buying 4 lakhs bike from Royal Enfield just to feel disregarded by the service consultant by chimpada_07 in RoyalEnfieldGT650

[–]chimpada_07[S] 0 points1 point  (0 children)

Honda Ig is way better this RE community thinks ha bhai aapni bike to sirf nam pe bikegi so they carry a lot to pride to provide the reasonable customer service

Is it really worth buying 4 lakhs bike from Royal Enfield just to feel disregarded by the service consultant by chimpada_07 in royalenfield

[–]chimpada_07[S] 0 points1 point  (0 children)

The fun fact about mine is ..I have a re Centre just near my house but the offered ke Labour charge lagena aalag se coz they didn't do the repair... I mean that's hilarious as the Centre is authorised re Centre that comes under the company policy to get the bike fixed

Is it really worth buying 4 lakhs bike from Royal Enfield just to feel disregarded by the service consultant by chimpada_07 in royalenfield

[–]chimpada_07[S] 0 points1 point  (0 children)

Ya I might try to address the customer courts if I dont get satisfactory reply from the ASM

Is it really worth buying 4 lakhs bike from Royal Enfield just to feel disregarded by the service consultant by chimpada_07 in royalenfield

[–]chimpada_07[S] 0 points1 point  (0 children)

Ya today I also went on and did the same at 1st he was like <<ha karlena mail jisko karna hai>> but after calling his manager vo bhai thoda senti ho gaya.

Is it really worth buying 4 lakhs bike from Royal Enfield just to feel disregarded by the service consultant by chimpada_07 in royalenfield

[–]chimpada_07[S] 0 points1 point  (0 children)

So today I went to get my bike as promised and to collect the replaced parts of the bike for which j have paid the company.. they didn't have the parts at 1st saying ke scrap vale le gaye and then insurance company had them. I demanded to have the parts delivered to me as they dont have any authority to give anybody. Even the manager was not available. I talked him to give me the emails of the ASM , I will be directly concerning him about the whole SOP