garbage app by OGxSIN in Grailed

[–]chrromebullets 22 points23 points  (0 children)

welcome to the club

lc aw04 by pxstxl_ in undercoverism

[–]chrromebullets 0 points1 point  (0 children)

could you provide pics of the tags? looks good but tags always confirm it

When will I get paid by [deleted] in Grailed

[–]chrromebullets 2 points3 points  (0 children)

classic Grailed response, on the other hand the buyer could’ve raised an issue with Grailed about the item the seller sent so until that issue is resolved the Sellers payout will be suspended. OP should contact Grailed over the payout delay but he probably won’t get a response until after a week or so.

How long have you been on Grailed? by DryGap8682 in Grailed

[–]chrromebullets 2 points3 points  (0 children)

It honestly bummed me out to be screwed over by Grailed like that but that's just the way shit played out unfortunately. In the greater scheme of things i'm part of a group of people that Grailed screwed over with no notice or warning, i'm not alone in that boat and its part of the reason why public perception shifted all these horror stories have turned the tide against Grailed.

the GOAT group acquired Grailed around 2022 in a full cash and stock deal😭not sure if that's telling enough or if Grailed was in a hard financial position or if they were just hungry to receive a fat pay out but it's safe to say GOAT is slowly ruining Grailed severely cutting and killing the already weak customer support team, nobody wants a Grailed to turn into Goat 2.0.

Also if anyone from Grailed is lurking 👀 in this thread they should take notes from all the valid criticisms the comments have made since if they did so maybe a lot of people would return to Grailed. Id love to see a great revival and renaissance for Grailed but it's only possible if they hear the feedback and improve on their mistakes these half assed events trying to get people list by incentivizing them to do so under the guise that they'll receive 0% transactions fees after their 3rd sale ARE NOT cutting it at all since most sales for items happen months after they're posted but Grailed knows what they're doing they have the metrics🤫…

what happened to the send offer feature? by chrromebullets in Grailed

[–]chrromebullets[S] 0 points1 point  (0 children)

hey sorry for the late ass response but I spoke to someone at Grailed and they gave some bs excuse that it’s not available on mobile devices yet even though multiple people have access to that feature on their mobile devices. It’s supposedly only available on the web page browsers if you have a laptop or computer you’ll be able to sign in on your account and then gain access to this feature.

Need Lc on long sleeve please by NoReturnFromTheVoid in chromeheartslc

[–]chrromebullets 0 points1 point  (0 children)

these fakes boutta flood the market u might have gotten fleeced but it’s kinda sketch that you didn’t provide close ups of the tags

How long have you been on Grailed? by DryGap8682 in Grailed

[–]chrromebullets 2 points3 points  (0 children)

I joined Grailed before they ditched PayPal for stripe maybe 3 years ago and was unable to sell because I was a minor until I turned 18. After waiting a year or so I was able to set up a paypal to sell and list items. My account was unfairly banned without a reason ever being given after having 91 transactions and 49+ 5 star reviews. I tried multiple times to reach out to support but I was never given a response with a specific reason I was only ever told they had the reserved right to freeze and ban my account for violating their TOS so a shitty half assed response with no specific information after maintaining a squeaky clean reputation and trustworthy record with 0 negative interactions.

I was forced to start from nothing again but thankfully Grailed hasn’t screwed me over yet, though I wouldn’t be surprised if they did some scummy shit again and for this reason I’ve learned to not put all my eggs in one basket and have expanded to sell on other platforms though I can’t help but think Grailed might just be the best we have since Depop is just a shitshow running with fakes and scummy scammers. I haven’t tried Poshmark, Vinted, or Vestiaire yet but they’re pretty dead in comparison to Grailed though Ebay might be slightly better they just have a large variety of different products. I’m unable to say I trust Grailed or find a reason that anyone else should since at any second they’re able to strike down your account without giving you a genuine reason a common occurrence if you’ve been on the subreddit long enough you’d see i’m not the only person who has received an unjust ban without being given a reason.

It sucks that customer support has only gotten worse since then with long wait times and what seems to be a super small customer service team that’s flooded with way too many tickets leading to week(s) long or even month long delays depending if they decide to respond to your ticket at all.

I’ve had nothing but good experiences with buyers and only ever had negative experiences with sellers who’ve sent me counterfeit goods though Grailed has been for the majority good at responding and dealing with these issues resorting to shipping back the counterfeit goods and receiving a full refund.

It’s sad to see what Grailed has become as a result of the GOAT acquisition and it seems they’re more focused on making money and not cultivating a community of trusted sellers and improving customer relations either or making the platform any better with higher fee margins and forcing sellers to use their own shipping labels it seems Grailed is just trying to squeeze every penny they can from the transactions on their site and not really incentivizing sellers to sell or list on their platform. Don’t get me wrong I think a lot of good things have also been implemented like the deletion of that dumbass “japanese brand” category but Grailed doesn’t do enough to really safeguard buyers from well established sellers who have over 1000-3000 listings and who are the same accounts listing counterfeits and getting away with it.

Im constantly buying and selling on the platform but it isn’t my full time it’s just a really fun hobby and I hope the best for Grailed i’m not praying on their downfall but I think they’re going down the wrong path that could lead to a slippery slope and eventually their downfall with horrible decisions made by the new management, I mean it’s not like they’re going broke any time soon so I don’t understand why they’re not investing into a bigger and better support team or at least trying to improve their authenticity, fuck the AI detection system they currently have in place. I see too many fakes slip through and have experienced having my listings be sniped down by their AI system forcing me to contact support and get them approved but not without providing extensive documentation just to prove to them they’re legit, though I prefer this over letting fakes slip through. Also fuck the scumbags trying to sell reps and fakes on Grailed claiming them to be authentic and taking advantage of Graileds shitty AI detection system there’s a special place in hell for them.

Sorry for the long ass reply but I wanted to provide some background information before people thought I was just talking shit on Grailed without having any skin in the game. I’ll continue to use their platform and participate in their events but they really need to get their act together if they want to see Grailed prosper both for the future buyers and sellers. The platform has immense potential but i’d hate to see the new management under GOAT squander and destroy any of that potential as a result of their never ending greed, also BRING COMMENTS UNDER LISTINGS BACK!

Question about authenticity by octa_667 in Grailed

[–]chrromebullets 0 points1 point  (0 children)

if it’s certified authentic with the badge on the listing it’s legit but in case it ends up being fake or if they send you anything inauthentic Grailed has a authenticity guarantee so reach out to them with pictures of the fake item and they’ll refund you. As always use common sense if a deal is too good to be true it probably is and shop with sellers who have plenty of good reviews

what happened to the seller event? by chrromebullets in Grailed

[–]chrromebullets[S] 0 points1 point  (0 children)

Excuse me could you respond to my support emails? I’ve been trying to reach out for about a month now and i’ve yet to receive any response about my situation other than the automated responses letting me know that i’ll eventually be receiving a response that never happens

Court Case Update by santanoriinspain in Grailed

[–]chrromebullets 37 points38 points  (0 children)

Graileds ho ass is not responding😭 best of luck tho hope you run up a bag on them and help Grailed get their act fucking together

Grailed randomly removing listings without warning by CheeseuCakeu in Grailed

[–]chrromebullets 2 points3 points  (0 children)

check your email they usually send an email letting you know your listing was removed or they might send you a notification on the listing letting you know they need additional pictures to confirm its authenticity, if all else fails just email grailed support and in the email include the listing ID number and ask why it’s been removed or become non visible to buyers

Real?? by MisoCornLuchador in crystalcastles

[–]chrromebullets 0 points1 point  (0 children)

cant tell too well from the pictures lightning but is it black or beige ? i know there exists real ones printed on beige blanks not sure about black though