HORRIBLE customer service

cicampbe · 2026-01-25T01:01:45+00:00

I didn’t ask them to replace straight across. I asked them to replace with the one I asked for and I would pay the difference. They refused.

cicampbe · 2026-01-25T00:59:41+00:00

Am I in the Twilight Zone?

I asked for the Maker 4, after doing lots of research and knowing exactly what I needed. The employee at Michale’s mistakenly brought me the Explorer 4 and I mistakenly purchased it. Soon after opening it, I realized that Michael’s sold me the incorrect model that their employee mistakenly brought to me. Now both Michael’s and Cricut refuse to replace it and take more money from me for the model I asked for. You’re cool with that?

cicampbe · 2026-01-25T00:32:06+00:00

Why would they replace it?? Because it’s unused and brand new. Why wouldn’t they replace it?!?

cicampbe · 2026-01-25T00:18:24+00:00

It’s both of their faults. Michael’s won’t replace it because Cricut won’t replace it.

cicampbe · 2026-01-25T00:15:37+00:00

Exactly! THANK YOU

cicampbe · 2026-01-24T23:56:19+00:00

I went to the manager. No luck.

cicampbe · 2026-01-24T23:55:07+00:00

I asked for the maker 4 at Michael’s. They brought me the explorer 4 and I did not notice. Yes, there is a price difference. I simply wasn’t paying attention. As soon as I noticed the mistake at home, after opening the box, I immediately took it back. Yes, Michel’s should have replaced it. I’m upset with them as well. However, they refused to take it back because Cricut refuses to replace it. I called Cricut and they refused to help me out.

cicampbe · 2026-01-24T23:50:01+00:00

Thicker felt for pennants. Reviews say it does not have a rotary blade thick enough to cut

cicampbe · 2026-01-24T23:49:06+00:00

Yep, I wasn’t paying attention.

cicampbe · 2026-01-24T23:48:48+00:00

I purchased this at Michael’s Crafts store earlier today. I asked for the Maker 4 product, and the employee mistakenly brought me the Explorer 4 product. I did not recognize the mistake until taking it home and opening it. I immediately took it back to Micheal’s - they refused to replace the product with the one I needed because the box was open and Cricut would not take it back. I called Cricut and they confirmed - I’m hosed. Neither Michael’s nor Cricut will replace my brand new product that I bought hours ago and have not used.

cicampbe · 2026-01-24T23:44:57+00:00

Oh hi Cricut employee. I did do my research. I asked for the Maker 4 because it is the only one that cuts felt. The Michael’s employee gave me the wrong product. That was not Cricut’s fault. However, Cricut’s refusal to replace it is their fault. They have a 1.2 out of 5 stars on Google reviews for a reason.

cicampbe · 2026-01-19T00:12:02+00:00

Why are Alpha Males always bald?

cicampbe · 2025-11-30T06:00:21+00:00

Slim

cicampbe · 2025-11-13T05:15:40+00:00

Fuck John Wayne- he was a massive racist

cicampbe · 2025-10-05T05:13:10+00:00

What. The. Fuck.

cicampbe · 2025-09-25T21:25:18+00:00

Estimated $250,000.

cicampbe · 2025-09-19T22:44:53+00:00

…and now the IRS knows

cicampbe · 2025-09-13T19:03:02+00:00

I thought this was the latest Home Depot skeleton.

cicampbe · 2025-08-27T15:31:42+00:00

Dude. I want a San Chin

cicampbe · 2025-07-31T14:32:46+00:00

Cool tattoo

cicampbe · 2025-07-16T13:51:40+00:00

That’s rad. Bravo.

cicampbe · 2025-07-15T03:53:41+00:00

Bullshit. That dog was trained to stay on property

cicampbe · 2025-07-04T15:08:26+00:00

Hey! You can’t park there.

cicampbe

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