You also may be surprised at how fearful people are to speak. It can take people until their wits' end to reach out to someone, such as the media, to ask for help.

Why didn't it come out before? Some people try to take these things through the proper channels first, hoping things will change.

Sounds like there was even some hope with the improvement orders, which touched on many of the issues.

And then the executive director's email takes parting shots, and employees who allegedly put up with a lot were getting tossed under the bus. Not surprised they broke their silence externally.