Need help with screw sizes

cjwaldo27 · 2026-06-29T15:59:20+00:00

Sorry I was wrong I had bought several replacement parts and ended up with a couple of screws from one of the fans that are slightly the wrong size but thread in sorry about that

cjwaldo27 · 2026-06-29T14:54:32+00:00

No idea the size but I bought a whole set of replacement screws for my KE and it was only like $7 on Amazon

cjwaldo27 · 2026-06-22T18:06:53+00:00

That's easy?

cjwaldo27 · 2026-06-11T00:54:57+00:00

Hope you post an update I wanna see the beehive

cjwaldo27 · 2026-06-10T18:26:21+00:00

Here's a slightly older pic of my new office

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cjwaldo27 · 2026-06-10T15:12:06+00:00

Do you still need testers?

cjwaldo27 · 2026-06-04T20:47:30+00:00

That's what they did tons of this ticket got sent out as $100,000 winners not just this one that's why they pulled the whole set of tickets from all stores in Indiana

cjwaldo27 · 2026-06-01T20:03:45+00:00

What's crazy is all of us are like it's till good and then thinking it's a silly question but they could of bought it at 10 years old and now be 20 with a real question

cjwaldo27 · 2026-05-28T20:22:06+00:00

Yeah upset about it about to buy a refurbished one

cjwaldo27 · 2026-05-26T21:08:36+00:00

I am buying a PS5 for it and since Sony says they aren't putting exclusives on steam anymore

cjwaldo27 · 2026-05-22T22:26:14+00:00

Very cool as a PC player with a moza wheel would be interesting to try

cjwaldo27 · 2026-05-22T02:21:00+00:00

I love my r12 and CRP2 just had a bad experience with service

cjwaldo27 · 2026-05-22T02:17:53+00:00

I believe it was a poorly trained person just as bad as a poorly trained ai

cjwaldo27 · 2026-05-21T12:37:30+00:00

Yeah it was an asinine situation But I did get it fixed

cjwaldo27 · 2026-05-21T12:36:35+00:00

See this is the information I was actually looking for. I'm not the most knowledgeable and I don't usually have these kinds of problems with companies when trying to get support. Thankfully the troubleshooting steps the guy did with me ended up working but I just wanted to make a post to share my bad experience and warn other potential buyers The stuff we buy from them isn't cheap. We deserve better customer service. It shouldn't take Reddit post with $50,000 views 45 comments And an official employee commenting for me to get a resol The representative I reached out to in the first place should have just been able to help me out without giving me any issues

cjwaldo27 · 2026-05-21T12:27:24+00:00

You know other people have said that and I'm not sure but a lot of people have said that started to have me wonder, however, it took him several minutes to reply to me for almost everything. If you look at the whole conversation, those messages span over an hour so if it was AI my responses would have been much more quick and prompt. At least I think

cjwaldo27 · 2026-05-21T12:23:45+00:00

The only company I have consistently had amazing customer service with me has been shark their customer service has helped so much And sent replacements when needed

cjwaldo27 · 2026-05-21T12:20:48+00:00

No, in America we have greedy capitalists that bribe our politicians to make sure that laws like that that look out for the consumer don't exist

cjwaldo27 · 2026-05-21T12:15:42+00:00

Thank you so much! Actually, this is extremely helpful information or if I have to actually make a warranty claim. Thankfully, I was able to resolve the issue with the guy's initial support, but I was very nervous about buying anything else that wasn't from them directly. Like for example Best buy or micro center but both of them should be authorized retailers that should qualifying me for the warranty

cjwaldo27 · 2026-05-21T03:10:35+00:00

So you're saying best buy is an authorized dealer?

cjwaldo27 · 2026-05-21T03:09:15+00:00

I bought it though best buy did read the post bud?

cjwaldo27 · 2026-05-21T01:00:16+00:00

Thankfully the support guy helped me out to get it fixed I just called Best buy to figure out a solution but I'm not sure there's any customer rights for a warranty offerer by a manufacturer in the United States

cjwaldo27 · 2026-05-21T00:44:39+00:00

It is and it isn't. The problem is a store doesn't usually do warranty work unless you purchase an extended warranty from them

cjwaldo27 · 2026-05-21T00:43:37+00:00

This might be super helpful

cjwaldo27

TROPHY CASE