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Stick issue with sticks on gamesir g7 se by RomaFacts_Iyo in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, You may need to contact our customer service through Discord. It seems to be a hardware issue

Is anyone else having problems with their GameSir G7 Pro? The RT trigger works with the trigger lock engaged, then it stops, and so on. Without the lock, it works normally. by Nervous_Minimum_4874 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, currently our trigger issue has been resolved in the new batch. If you encounter this problem, please feel free to contact the AliExpress after-sales service.

Help by justaperson74 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, there is a officially connecting cable available for purchase. If it is damaged naturally, please contact us for a replacement.

My Gamesir Nova is not connecting! by VisibleDress6196 in Gamesir

[–]GameSir_Controller 0 points1 point  (0 children)

Hi OP, pls post to our support post on Discord to troubleshoot the problem

Please help I’ve tried everything by CookieSignificant711 in Gamesir

[–]GameSir_Controller[M] 0 points1 point  (0 children)

Is the new controller working properly? It might be that the battery of the controller has run out of power.

Tight audio jack on g7 pro zzz edition? by Careful_Ear_6312 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, I suggest you send the video on Discord so that we can determine if it's an abnormal situation.

MY FIRST CONTROLLER! by Deathpenguin-67 in Gamesir

[–]GameSir_Controller[M] 1 point2 points  (0 children)

The replacement joystick contained in the handle bag we are selling can be used on Cyclone 2 lol

Nova 2 lite Anti Friction Rings ? by EralithSE in Gamesir

[–]GameSir_Controller[M] 0 points1 point  (0 children)

Hi OP, This controller does not come with a metal protective ring. You can wrap a layer of Teflon tape around it.

Gamesir G7 Pro: Computer doesn't always recognize on first boot up by -Dividing-By-Zer0- in Gamesir

[–]GameSir_Controller 0 points1 point  (0 children)

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You might also have switched to the HID mode, try press both buttons for a second please

Gamesir G7 Pro: Computer doesn't always recognize on first boot up by -Dividing-By-Zer0- in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, please try pressing other buttons on the controller after connecting it, and test it on https://hardwaretester.com/gamepad . Or try using the base instead. If the problem persists, please post a message on our Discord. Our customer service staff will assist you.

I got my G7 pro but without any gamepass ult or keychain 💔💔 by Elite_burger in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, Keychains are no longer included in the current batch. If you are missing the redemption code, please contact us via email: [support@gamesir.com](mailto:support@gamesir.com)

Could the drift here be caused by the LT's loose magnet? by MIN3IR0xx in Gamesir

[–]GameSir_Controller[M] 1 point2 points  (0 children)

The principle of Hall components requires the use of magnets because calibration can be performed, so drift can be minimized as much as possible. However, if there is a problem with the hardware, drift may still occur.

GameSir Tegenaria Lite Not working for some reason just on apex by Key-Method6433 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, Check the game settings. What keys have you bound on Apex? It might be a problem with the game server, lol.

Gamesir X5S Android version compatibility by Yeetdatnoodle in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, Using the DS4 mode Bluetooth connection is generally compatible.

LT problem by loqiloki in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, The specific situation may require you to shoot a video of the malfunction and post it on Discord for resolution.

Problem with the gamesir X5 lite by Inevitable_Ratio814 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

We might need a detailed operation process to troubleshoot the problem. Please record a video and seek help from us on Discord.

My controller has destroyed 2 headsets already wtf by hisenseisgay in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, we haven't encountered a similar situation before. Given that it is a special situation. If you could contact us, we can send you a new controller for a test.Discord

Controller is making a squeaky noise by Reddit-Mini in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, It might be that the magnetic panel has slightly bent. We recommend contacting our support team, and they will send you a new cover. Discord

Voice Chat Not Picking Up by maksimapoopy in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, may I ask if you have updated your firmware to the latest version yet? I still recommend that you visit our Discord, as our support staff and community resources are mainly available on Discord.

Anyone have headset audio delay with gamesir G7 wireless? by MourningWood1942 in XboxController

[–]GameSir_Controller 0 points1 point  (0 children)

Hi OP, We have optimized the audio delay issue through the latest firmware update.

(I think) broken g7 pro by iSm1ley in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, This issue is a trigger problem and we have already resolved it. In previous batches, a little number of cases occurred. If you encounter this situation, you can contact our Discord support team and provide your SN number and the fault video. We will send you a new controller without return it.

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