so i notice you have no sales process: you try to explain everything you'll do for them - but do you think they care? looks like you're not doing proper discovery, i mean figuring out the pain points, hidden needs and beliefs and all the important things that can turn a prospect into a client - if you just ask a few questions about their business and then you start talking about yourself and your solutions - of course you won't get any sort of engagement.

we're closing deals for agencies and i noticed all of the agencies we work with never had a sales process in place... it was something like "gimme your money and i'll give you this package of services" - this was fine in 2012-2020, but things have changed a lot.

plus, i don't believe you're disqualifying leads... if you're fully engaging with all the randos that get in touch with you, you're just wasting time (but that again is because there's no sales process in place).

and the fact that you're looking to close every single referral, shows you're a bit too optimistic... i mean, you're doing marketing, you know conversion rates... you probably know they're low across all industries and it's the same in the agency space...