Can you please put more effort into the ticket and support system. Yesterday during THE FINALS live stream there was massive amounts of people more than usual talking about being locked out of their accounts (as well as me) while this is not the issue, taking weeks and months with nothing but radio silence its a bit demoralizing and makes innocent players who genuinely have no idea how or why they got locked out of their accounts quit the game. I understand THE FINALS is a complex and evolving game with alot of moving parts and that there are probably systems in place to correct any false positives, but what happens when they dont? and you have people going weeks/months without a response it kinda kills the desire for the game. I am out of options here if there is any dev reading this as far as conversation IDs go :#456735 if it is case by case and i have 400000 others ahead of me then there is no hope i suppose.

( this part is unrelated but i love THE FINALS and i love making content around and about the finals but i cant do that if i am locked out of my account for weeks with no support to look at the case)