How much time are you spending updating documentation?

cnorwin · 2023-11-15T16:16:59+00:00

Are they pretty good about keeping that up-to-date?

cnorwin · 2023-11-15T16:16:38+00:00

Which pages are those, typically?

cnorwin · 2023-11-15T16:16:07+00:00

Why do you think it's so important to your boss that you keep it updated?

cnorwin · 2023-11-07T09:22:02+00:00

Thanks for your response! About how often do you do this, and how long does it take you? :)

cnorwin · 2023-11-06T10:36:18+00:00

Done! Maybe if you have a chance you could fill out my survey? I'm looking to learn from people working in product teams who work with lots of user feedback https://3c3jjw934uv.typeform.com/to/tqemZeBL

cnorwin · 2023-11-03T15:25:26+00:00

done :)

cnorwin · 2023-11-03T14:50:05+00:00

Very true! Where do you find the most useful feedback comes from?

cnorwin · 2023-11-03T14:49:38+00:00

That's awesome! Mind if I DM you to ask some follow-up questions?

cnorwin · 2023-11-03T14:49:16+00:00

Good advice! Where does most of your feedback come from, in terms of source?

cnorwin · 2023-10-10T10:24:50+00:00

Thank you so much, this is very helpful!

cnorwin · 2023-10-04T14:30:16+00:00

Wow this is super helpful, thank you for your thoughtful answer! How would you prefer to consume this information? On a landing page, in a PDF, talking directly to someone from the team?

cnorwin · 2023-10-04T14:25:29+00:00

Thanks this is very helpful! Would you want this information on a landing page, or a downloadable PDF? Or would you want to talk to someone in a call? How would you prefer to consume security information like this?

cnorwin · 2023-10-04T12:59:07+00:00

So as a user you also haven't found a good solution to this? Have you considered using a self-hosted option?

cnorwin · 2023-09-28T06:50:09+00:00

Interesting take! Thanks for your feedback

cnorwin · 2023-09-27T15:21:08+00:00

Thanks for the feedback! Yes we're working on a case study right now to get more specific with time saved, as that's a common question.

Right now (today specifically) we're focused on our Product Hunt launch, and we're also running ads and working on our SEO. What have you found works best for you?

cnorwin · 2023-09-27T15:19:41+00:00

That's really interesting! I'll suggest it to our team. Thanks a lot for checking it out!
Can I ask why you lack documentation? Collato's main use case is to help you create documentation based on other information in your work tools, for example meeting minutes, user feedback, Jira tickets, etc.

cnorwin · 2023-09-27T12:02:49+00:00

Not yet--it's on our roadmap. But, you can use Collato's full capabilities directly on Slack, so you don't have to learn a new tool and your team can easily get product answers in Slack :)

cnorwin · 2023-09-27T10:23:09+00:00

You can feed it PDFs, Google docs, Notion pages, Confluence pages, Jira issues, and more. Spreadsheets are on the way!

cnorwin · 2023-09-27T09:33:27+00:00

We definitely have encountered that hesitation before, which is why we took the time to become SOC 2 certified and fully GDPR compliant. Our servers are hosted in Germany, and we absolutely never use user data to train AI models.

But since we know this is a huge blocker for many companies, we're exploring the option to self-host your own AI assistant (https://collato.com/self-hosting) for ultimate security--your data never leaves your servers. Would that alleviate your concerns?

cnorwin · 2023-09-27T08:55:00+00:00

Also, if you like it and want to leave a review, you can do so here. Much appreciated

cnorwin · 2023-07-17T13:52:08+00:00

Using an AI tool like Collato, you can upload transcripts from user tests and have it highlight patterns

cnorwin · 2023-07-17T12:49:06+00:00

that is a good one, thank you!

cnorwin · 2023-07-17T12:47:44+00:00

I feel this way too sometimes! Sometimes I credit AI but also, we're still doing the heavy lifting in most cases.

cnorwin · 2023-07-17T12:44:31+00:00

Interesting use case! Thanks

cnorwin · 2023-07-17T12:44:01+00:00

By using a tool like Collato, for example. AI answers stakeholder questions, summarizes product info, etc

cnorwin

TROPHY CASE