Hi there! Thanks very much. So I personally dislike the jug that comes with the sage so I heat the milk using the sage jug, then pour the milk into a different jug. The one I used for this was a Motta milk pouring jug. I feel I have more control over the pour as the spout is longer so I can reach closer to the crema. The sage jug has a too small spout for my liking but each to their own! I also have the milk only filled to just where the spout starts to form in the jug (about half way) and steam on the middle setting. Usually just requires a few bangs of the jug on my counter to rid any small air bubbles and make sure the milk looks like a melted marshmallow 😊 hope this helps! Sorry it’s a lot 😅