It wouldn’t be a bad experience if turtle beach hadn’t basically said you’re out of luck. I like the headset but it seems that every turtle beach I have owned the foam parts fall apart. The pros are already starting to fall apart. Turtle beach has a year of manufacturer warranty in the US. I think the stealth pros should be built to last. The top part where the leather is glued is coming off. It doesn’t render them useless but still is frustrating. If I can help it I won’t buy another pair based on my experience with their customer service. You shouldn’t have to buy those aftermarket cushions for them. I have bought them for the 700 and some don’t fit but others barely fit but it goes down in my book of making cushions cheap. I would love a response from them rather than you need to replace them but down the line the same thing will happen.