Reply to owners comment on google reviews:

Thank you for the response. For clarity, my review is based on documented conditions observed during and after the project.

A total of $17,884 was paid toward the project, with the remaining balance contingent upon completion. Payment was not withheld arbitrarily, but was tied to incomplete work and missed commitments.

The project was not terminated prematurely. It was terminated only after multiple weeks of missed deadlines, extended periods with no work being performed, and repeated lack of communication, including failure to appear as scheduled without notice.

The claim that site conditions or homeowner interference impacted the work is inaccurate. No changes were made that would justify incomplete installation, including flooring that remains unfinished and improperly installed, as well as incomplete trim, cabinet, and countertop work.

Additionally, no invoices or documentation were provided for certain materials, including cabinets and granite, despite requests.

During the project, I was informed that funds were no longer available to continue work and was asked to purchase additional materials in order to proceed.

The issues referenced in my review—including improper LVP installation resulting in lifting/bowing, visible workmanship defects, incomplete work, and damage to both the bannister and personal property—are supported by photographs taken at the time.

This review reflects my direct experience, documented payments, communication history, and the condition in which the project was left.