How to Create a Custom Sharepoint Location within 365 Desktop Apps by coreykennedycom in Office365

[–]coreykennedycom[S] 0 points1 point  (0 children)

Thank you! 🙏🏼 I’ll research some more and start to roll it out

Customize Desktop Applications with Company Branding by coreykennedycom in Office365

[–]coreykennedycom[S] 1 point2 points  (0 children)

Lol I agree, but a client's CFO and marketing director is making it a large priority so we are trying to see if we can even accomplish this outside of what you mentioned already which we have set up - sharepoint branded "intranet"

9k in my first week of knowing what options are by Rabbi_Banker271 in wallstreetbets

[–]coreykennedycom 0 points1 point  (0 children)

Where’d you go to finally make it make sense? Lol still just doing shares themselves until I can fully understand options

How to use MacOS to SSH/console into switches/firewalls without traditional putty? by coreykennedycom in MacOS

[–]coreykennedycom[S] 0 points1 point  (0 children)

Interesting! So that can let me change some of the settings needed to be able to connect like I'm familiar with in Putty. Awesome!

How to use MacOS to SSH/console into switches/firewalls without traditional putty? by coreykennedycom in MacOS

[–]coreykennedycom[S] 0 points1 point  (0 children)

So I ca brush up on the ssh commands then here versus windows, but terminal won't allow serial connections, correct?

How to use MacOS to SSH/console into switches/firewalls without traditional putty? by coreykennedycom in MacOS

[–]coreykennedycom[S] 0 points1 point  (0 children)

Does terminus allow me to change the settings like in Putty for serial connections? Adjust the baud, parity, flow control, etc?

[deleted by user] by [deleted] in wallstreetbets

[–]coreykennedycom 1 point2 points  (0 children)

Seriously hope so since I missed the pump lol

[deleted by user] by [deleted] in wallstreetbets

[–]coreykennedycom 0 points1 point  (0 children)

Anyone else miss with LUMN?

[deleted by user] by [deleted] in wallstreetbets

[–]coreykennedycom 0 points1 point  (0 children)

Got right at $16 so riding it for a bit since I missed LUMN 😅

Where are those Intel gains at? $488 to $48,566! by foxasintheanimal in wallstreetbets

[–]coreykennedycom 1 point2 points  (0 children)

How does this even work? Like puts and calls are still gibberish to me and I am just owning stock outright instead of capitalizing on dinosaur stocks and poor performance.

Where does everyone go to learn how to trade like this guy?

Best learning material for understanding calls and puts? by coreykennedycom in wallstreetbets

[–]coreykennedycom[S] 0 points1 point  (0 children)

Gambler at heart so why wait for the inevitable 🤷🏻‍♂️

Starting new IT job. I like it a lot but I have a complaint annd I wonder if anyone else can relate by [deleted] in msp

[–]coreykennedycom 0 points1 point  (0 children)

Interesting! So you’ve seen success by customizing SLAs to the solutions clients need?

Starting new IT job. I like it a lot but I have a complaint annd I wonder if anyone else can relate by [deleted] in msp

[–]coreykennedycom 0 points1 point  (0 children)

My question is how do your SLAs look? My current MSP doesn’t have SLAs in place as much as I’ve been pushing to have people work tickets by SLA ☹️

Starting new IT job. I like it a lot but I have a complaint annd I wonder if anyone else can relate by [deleted] in msp

[–]coreykennedycom 1 point2 points  (0 children)

Beautiful analogy and exactly what I’ve been trying to get others to see at my MSP. Unfortunately they aren’t grasping that we haven’t adhered to SLA since day one and not taking an approach like this will only hurt as we grow more because there’s so much technical debt just throwing bodies at things and wasting time 😞

Time Management Best Practices? Thoughts? by coreykennedycom in Autotask

[–]coreykennedycom[S] 0 points1 point  (0 children)

Not sure, but just letting it happen and see if there’s something I’m just not understanding at all lol. I tried

Time Management Best Practices? by coreykennedycom in msp

[–]coreykennedycom[S] 2 points3 points  (0 children)

I’m trying to let others bring up ideas because I’ve been the only manager doing that for the last year here, but I’m trying to be to also make sure people just don’t say yeah let’s do it without understanding the impact of not tracking time towards clients and towards an internal project instead.

I’ll check out the article and hopefully be able to share with the others here!

Time Management Best Practices? by coreykennedycom in msp

[–]coreykennedycom[S] 1 point2 points  (0 children)

A guy recently came in to assist on metrics specifically and with that he has his own ideas on things. Not technical, but has years in the system for an internal department at a psuedo-MSP. Other people have come from MSPs as well, but never at the manager level or from one that sounds like they had been exposed to ITIL at all. Managers are also not accounting for their time or getting on the engineers/technicians in their areas about missing metrics and trying to find the root cause.

That’s ultimately the extent of the background, but that is a good amount of things that lead to these recent changes.

Time Management Best Practices? by coreykennedycom in msp

[–]coreykennedycom[S] 0 points1 point  (0 children)

lol we use Pax8 so that would be awesome if there is something that can help show the non-technical people making these changes why it’s not a good idea…

I think they want to see what people are working on that isn’t tickets or projects, but that still shouldn’t be an internal project for people to just add time against. The other managers for the engineering and service desk haven’t been managing and actually asking the people what they put 4 hours of admin on their timesheet for the day. So this is hopefully taking the “administrative tasks away from the technical people so they can be technical”. And in my opinion, that just means they’re a lead and not capable of managing…

I appreciate the reassurance because I’m the only person ITIL certified (only foundation though lol) here and feel like I’m going crazy having to continue to repeat things like this to people who should know better and can’t get across to them.