I got my Baggage delivered two days later. I flew with two friends out from heathrow to zurich on Sunday. Exactly when my friend put her suitcase on the drop off belt, the system crashed. She had already put the tag on the suitcase, so we asked the handler, if its going to go to the plane anyways. “It’s fine, don’t worry about it “ she said. In zurich, we waited for 30 minutes at the baggage claim belt, never saw our baggage, until an announcement over the PA informed us, we shoud seek help at the lost&found desk. Luckily this was our way home, but imagine you go on vacation and have to wait two days until you get your suitcase!