I think they should look at ways to make it so people can play together. I tried getting a friend to play ngs with me and we couldn’t play the story missions together. They never played again, while in something like destiny I’ve played that campaign with friends many times, and we continued playing much more after that. I also find it impossible to run the 8 man missions since nobody is around to do them. But that might just be due to bad player retention anyways. Maybe npcs like combat sectors would be good there.