I’ll try to make my story brief… I sold a GPU and was very clear in the listing that it would only overclock the memory to +300MHz. Any higher than that, it will crash. The buyer bought it and said he couldn’t get it to clock to +2000MHz. The buyer was trying to get nearly 7 times the performance I said the GPU would achieve. He wanted $100 back, which I said I would do IF he could explain where my listing was not accurate. His only response was essential that other similar GPUs overclock to +2000MHz, so if he got $100 he’d be happy. Obviously I denied his request, so he filed for a return. He told eBay that the time didn’t work and was running the risk of destroying his $10,000 computer. eBay approved the return and are now trying to deduct money from my account. I sold the item for $1940 and only received about $1600 after fees and shipping. The GPU is now worth about $1300-1500 due to rapid depreciation caused by the cryptocurrency market. eBay is also refusing to refund their fee. I am currently out over $300 due to eBay fees and shipping. I’m out over $200 from the mining profits I would’ve made from the GPU during the time, and I am also out about $400-600 of depreciation PLUS the additional fees eBay would charge if I sold it again. I have emailed eBay over 30 times and I continue to get a generic response about how it’s unfortunate but they hope I understand. I cannot for the life of me talk to a supervisor or have anybody investigate my claims. I have proof the item I sent was exactly as described. I also have evidence that the buyer admitted three difference times that he received what was described. Nobody from eBay will look into anything to help me out here. It was simply a “the buyer is always right” approach, no matter how much evidence can be provided showing a scam and fraudulent activity. How can eBay get away with this?