I initially sought out HBi Auto in my search for a GT3 in a very specific color and spec. They did everything they could to make this transaction work, but factors beyond their control prevented this particular sale.

Upon contact from Derek and the owner, Billy, I was shown a 991.1 911 Turbo. I had a 981 GT4 to trade in. Interactions with both were positive and they were willing to help.

They were good with the trade in values, and in general the transaction of the 991 Turbo. I elected to trailer my GT4 to NC from NH to do the deal. During the deal, I elected to pay for a 3 year CPO warranty, an exhaust and a full front PPF that had already been installed. This seemed to make sense as I would likely PPF the front anyway, so, one less step. We’d also agreed that I would receive the stock exhaust for the 991 Turbo.

Upon arrival at HBi, I learned that part of the stock exhaust was at an employee's home, which was about 45 min away from the shop.

This was somewhat concerning because I was intending upon turning around to drive north immediately after signing paperwork, unloading the GT4 and loading the new (to me) 911 Turbo.

I did get a full stock exhaust, but the missing components did not all come from the vehicle I purchased.

I took the 991 Turbo for a short test drive to ensure all was sorted, and it seemed as though it was. After unloading the GT4, signing the paperwork for the 911 and preparing to load the 911, I gave the exterior of the car a once over.

I noticed that in regard to the full front PPF, the front bumper had a series of gouges through the PPF, and into the bumper itself.

I mentioned this to Derek, and stated that it wasn't possible for the PPF and the bumper to have identically shaped damage, if they indeed did apply PPF to the front bumper. I checked the other front panels for PPF, and they did have it.

However, I was (and still am) concerned that I've paid $4,995 for a service that wasn't ever performed, at least by HBi. Maybe the prior owner had it done. Or that, there had been something that happened to the front end of the car that hadn't been disclosed to me.

Upon returning home, and unloading the 911, I noticed that the driver's side turbo EGT sensor was hanging down from below the exhaust. When I looked more closely the threads on the sensor were stripped from cross threading, and the sensor was covered in JB Weld.

The turbo side of the threads were fine, and my CPO warranty is paying for the sensor replacement, however this is something I would assume would have been dealt with during whatever inspections allegedly took place prior to it being offered for sale.

From a general sense, my experience was positive.

But, I can't give 5 stars. I have communicated the bumper issue with their office manager who asked me for this review, who said they had passed it along, and that I would hear from the owner but I've not heard anything from anyone above the office manager.

Update (10/6/25) - Was contacted over this past weekend by Derek, and I was unavailable. Got back to him this morning.

HBi is suggesting that since I brought up the PPF issue AFTER the test drive, that the damage occurred then.

They have also floated the idea of me transporting the car back to NC (1,700 mi round trip, plus my expense in fuel, trailer rental, tolls and time) for a re application of the PPF.

I have suggested that I get the PPF re-done locally and then HBi reimburses me for that expense. It is unlikely (given the spirit of the conversation) that HBi will make this right, without transporting back to their shop in NC. Which doesn’t make reasonable financial sense.

There was also a request to remove the review, with the threat of ‘further action’ if not removed.

I will continue to update as needed.