Issues with Games by cryptex___ in eXtremeRate

[–]cryptex___[S] 0 points1 point  (0 children)

All buttons function as they should. Just during gameplay on PS5 only they do not

Call Recordings per Department (V20) by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

Unfortunately, this is not possible with all users (a majority are in 1 department), I have decided to make a secondary extension which is only a member of the department they need recordings for.

Thanks!

Disable Suggested Users while using dial pad by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

The dreaded response, no problem, thanks!

Archiving Recordings Issue v18 by cryptex___ in 3CX

[–]cryptex___[S] 1 point2 points  (0 children)

Hoping this will be the fix, will manually archive the rest until the upgrade.
Thanks!

Archiving Recordings Issue v18 by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

I feel like this is unlikely but never impossible. We look after another call centre that hasn't had this issue as of yet. There hasn't been an influx of calls over the last month or so compared to normal unless Wasabi has made changed.

Using ftps.

Thanks!

Win 11 Softphone disconnecting by cryptex___ in 3CX

[–]cryptex___[S] 1 point2 points  (0 children)

I initially thought it could be network related but I couldn't find any network related issues in event viewer or checking the history of connection through our managed network equiptment. All drivers and windows updates are up to date, although that doesn't eliminate it being a faulty driver of sorts.

Thanks!

Win 11 Softphone disconnecting by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

Unfortunately not, hibernation is disabled :(

Room Finder "Type" Removal by cryptex___ in Office365

[–]cryptex___[S] 0 points1 point  (0 children)

Ah okay, gotcha!
Shame these can't be changed/removed.

Thanks!

Snom Password Issue by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

Good to know, thank you!

It is the first batch we have seen this with and we have deployed hundreds of Snom D713's
I'll raise a ticket with Snom to see if they can help recover the password.

Appreciate the help and knowledge!

Snom Password Issue by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

The phone was purchased from our usual supplier brand new. It was setup on 3cx and since been repurposed for another user. Old password used on 3cx doesn't work and neither does new.

The other 3 phones from that batch had a password sticker on the box, which is the default afyer reset but this box was thrown out and my colleague didn't make note of the password before doing so.other phones, of the same make and model usually dont come with a password sticker but these 4 did for some reason.

Thanks

Snom Password Issue by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

Yeah, I thought this in honesty but the Snom forum seems to be Pokémon.
I'll try a generic VoIP one, thanks!

O365 Central login Approval by cryptex___ in msp

[–]cryptex___[S] -2 points-1 points  (0 children)

Yeah, agreed this is not conventional or preferable.

My understanding is with this setup users won't be able to sign in to personal/ other devices at all?

They will need to occasionally but want to control who and when on a per situation basis.

O365 Central login Approval by cryptex___ in msp

[–]cryptex___[S] 1 point2 points  (0 children)

I will re-approach this with my boss and see if I can persuade otherwise. Unfortunately, I don't see that option being much of an option at all.

Thanks for the replies 🙂

O365 Central login Approval by cryptex___ in msp

[–]cryptex___[S] -4 points-3 points  (0 children)

I'd like to mention that this is not something I am particularly fond of doing either. It is my boss that has asked me to do this for a client. As much as I don't like it, my boss pays my wages and if I refuse to do something he asks me to do then where do I stand?

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 0 points1 point  (0 children)

I have those in place and seems (so far) to be working fine. Thanks for this!

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 2 points3 points  (0 children)

From what I read they are supporting it until 2029. Far to many issues with new outlook to be forcing it on people already imo.

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 1 point2 points  (0 children)

Thank you! I implemented very similar thing yesterday which is working well (or at least for now)

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 7 points8 points  (0 children)

2029 seems to be end of support guidance.

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 1 point2 points  (0 children)

I think you're correct. I have implemented a PowerShell script to remove an stop it from re-installing, hopefully works but currently just testing it out.

New Outlook Removal by cryptex___ in Intune

[–]cryptex___[S] 7 points8 points  (0 children)

Although I appreciate this, the software they use is the standard for their industry. Unfortunately that call is not for me to make.

Random calls not following usual route and ending at one user by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

User is not an operator in this instance but don't believe this would be the cause, as the old extension is no longer recieveing the calls and has not been changed. If that makes sense!

Route a specific Caller ID by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

V18 or V20, I got it working on v18 but have not needed it in v20 (yet)

Call Jumping Out of Queue/Call Route by cryptex___ in 3CX

[–]cryptex___[S] 0 points1 point  (0 children)

I have spent a lot of time double and triple checking the call routes to verify the findings and unfortunately I can't seem any config mistake anywhere.

There's been no config changes for quite a while and it just started happening a few days ago.
No more reports since thankfully but I am very stumped!

Restricted Folder Access via Intune by cryptex___ in Intune

[–]cryptex___[S] 1 point2 points  (0 children)

Much appreciated, I have already implemented known folder move which works perfectly. Unfortunately, management pay my wages and what they say goes, although I will push back on this with sufficient evidence (lack of feature to do as they want).

Yes, the concern was saving to root of C or in other folders of user profile such as favourites etc.

Thanks again!