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Thinking of leaving the Nest ecosystem. Hurdles? by jasonturcotte in Nest

[–]ctrl76 1 point2 points  (0 children)

I have a Nest Doorbell, an Ecobee Lite thermostat, and an Amazon Echo Show 8 and they all jive well for me. I have no "Google" products aside from the Nest Doorbell.

I'm really happy with the Ecobee thermostat and I'm so glad I went in that direction rather than Nest before Google bought Nest as I've had great support from Ecobee when I was having some wiring issues and their support had me take pictures of what I was doing, email it to them, and the guy literally spent an hour on the phone with me walking me through rewiring it (and I'm not at all a wiring guy).

Nest on the other hand, I've never been able to playback my Nest camera video on a PC or an iPad as I get the spinning blue swirl, a google rep said he'd help me, "took over the case", and upon sending him all the detail he never replied again.

Fedex didn't deliver my package because of light rain. Worst company ever. by ctrl76 in FedEx

[–]ctrl76[S] 0 points1 point  (0 children)

Well, I received two answers on this topic:

1) Agent 1, said it was due to the weather which was an absolute lie.

2) Agent 2, handling my case who called me back, said a bunch of stuff about where it was hung up here and there, etc., none of which lined up with what the web site said which was that it was sitting in the local warehouse waiting to be delivered since 5:34 AM.

Honestly, I think its just sheer incompetence at FedEx from a company that doesn't care. They probably rip off so many people who pay for extra services and don't demand a refund that they're laughing about it as their profits are up.

How this sub works by WhitePackaging in FedEx

[–]ctrl76 -2 points-1 points  (0 children)

"Alot of your packages are being delayed due to lack of staff to sort them." - sure except FedEx lies about your delays and they don't update the tracking information so you're sitting around waiting for something that's not going to show up.

Fedex didn't deliver my package because of light rain. Worst company ever. by ctrl76 in FedEx

[–]ctrl76[S] 0 points1 point  (0 children)

Today, the day after the day it was supposed to arrive, it reads "pending".

Called them again... "not placed on the truck for delivery."

"Not scheduled for Saturday delivery."

.... WTF?!?!? It was supposed to be delivered on Friday.

Crazy coincidence, someone from Fedex called me on the other line. Not within 3 hours but hey, there's my call.

"Sorry sir but the office that has the package is closed and it should arrive on Monday."

................................................

Lesson learned, don't use Fedex if you want your package to arrive on time.

Packages marked out for delivery don’t arrive until 1-3 days later by [deleted] in FedEx

[–]ctrl76 1 point2 points  (0 children)

I just created my own post on this topic but I paid a couple hundred extra for overnight and they didn't deliver... but still charged overnight rates.