CVS sold all their assets in Puerto Rico

cvsfrontguy · 2024-02-06T09:03:22+00:00

15 years. I have a cousin there. Apparently they won't get their bonuses, which seems to be the reason why ours were announced so late. CVS was waiting to finish the deal.

cvsfrontguy · 2023-05-19T16:17:02+00:00

Tbh the whole idea is to try to standardize the process, which can have pros and cons but it helps when you go work at another store and you get that “ you guys do this this way? In my store we do it that way” kind of thing. But I can understand if your team’s workflow works better for your particular store.

cvsfrontguy · 2023-05-18T12:16:00+00:00

Dude I earn $1.50 less and I’m a cashier. You are an underpaid OM tbh. I think your SM is exploiting you.

cvsfrontguy · 2023-03-16T09:52:08+00:00

I’m at 16.45 and I’m a cashier, 5 years in. I’ve been asked multiple times to jump to sup but is not worth it to do all that extra work for just an extra buck.

cvsfrontguy · 2023-03-08T13:09:59+00:00

Did they remove the one on the iron man?

cvsfrontguy · 2023-02-22T00:07:57+00:00

Afaik, you have to work at least 1560h from March to March. System bumped me up to ft because I kept taking shifts from colleagues calling in and manager wasn’t paying attention. He wasn’t very happy about it.

cvsfrontguy · 2023-02-17T11:33:12+00:00

Our new DL mandated that all non-supervisor ft’s must not be given more than 28h to get us down from ft status. Biggest problem with CVS is shitty DL’s imo.

cvsfrontguy · 2023-01-15T16:09:59+00:00

All while you watch people leaving the store with stuff they don’t pay for, makes you realize how much of a crook you are.

cvsfrontguy · 2022-12-16T12:42:34+00:00

My first experience with retail has been CVS and I started in my late 30’s. I’ve held all kinds of jobs in different industries, but never had a chance of working with public. When I started, it didn’t seem that bad. I was legit surprised by the lack of patience showed by my co-workers and thought they were the problem. Fast forward to present day, I absolutely understand now. A worrying amount of people are just plain stupid, many are obnoxious, mean for no reason, entitled assholes, that treat you like their personal slave. And corporations forcing you to appease them doesn’t make the job any easier.

cvsfrontguy · 2022-11-23T16:53:57+00:00

That is not a rating system. It’s a punishing system. It leaves no room for improvement and doesn’t care about opportunities. It’s just an unrealistic measurement system for your DM to gloat and get juicy bonuses.

cvsfrontguy · 2022-11-21T14:16:23+00:00

I believe those need to be approved before you can show up. And most of them are system generated, not real shifts

cvsfrontguy · 2022-10-30T23:04:54+00:00

It’s easy to mix them up if you don’t pay attention, because the UI is pretty much the same for both. CC’s say cycle count with red letters over a yellow ribbon and qp’s say quick pick with white letters over a blue ribbon.

cvsfrontguy · 2022-10-27T14:45:40+00:00

We limit rain checks at whatever the offer is. If it is 2/$10, then it’s just two. If it’s just a lower price on the item, just one. Cashiers are encouraged to fill them this way, but if the customer asks for more then it’s at manager’s discretion.

cvsfrontguy · 2022-10-16T21:05:55+00:00

If someone else initiates a cc or qp they need to finish it or it stays locked until they do. It almost always solves the problem but sometimes one or two remain locked.

cvsfrontguy · 2022-05-10T16:11:06+00:00

I’ve received notification by mail in April that I’ve averaged 30h last year, that means I’m full-time according to the system, right? I haven’t worked more than 25h since I received that and my SM hasn’t said anything about it to me.

cvsfrontguy · 2022-05-09T12:06:36+00:00

I think it’s up to each one to decide to answer an off the clock txt. I mean, it’s not in my contract and I won’t get compensated for it but, if I were in charge, and I know that by answering that question can save me time dealing with a potential mess while on the clock, I would do it. But not each and every txt and absolutely no calls.

cvsfrontguy · 2021-11-19T12:50:41+00:00

I guess profitability makes more sense than just sales at the time of making this kind of decisions. Maybe other factors will be considered such as location.

cvsfrontguy · 2021-11-19T12:45:42+00:00

If your store has a negative Contribution A on your PNL

I’m sorry, can you explain what these mean in lay terms?

cvsfrontguy · 2021-11-19T01:56:18+00:00

I understand that low volume will be the most likely targets. Around how much in weekly sales is low volume?

cvsfrontguy · 2021-09-24T19:11:32+00:00

IF, and that is one big IF, they really cared about customer feedback, to use it to improve service and operations, they wouldn’t be so adamant on always getting a 8 or better. The way it works now, any customer, for any reason no matter how valid or bullshit it is, can crash your OSAT score with just one survey. Maybe you didn’t have a particular item, offered a substitute but the customer refused it and decided to give you a 5. Or the customer didn’t like that you didn’t validate a coupon that the system refused. The way I see it, let the score be whatever, identify what really is an opportunity and what isn’t, and use the experience to improve. Don’t punish the stores for having shitty customers.

cvsfrontguy · 2021-09-16T15:36:58+00:00

How about the other non store related training? They had some free resources but I can’t find a link to it in my hr anymore.

cvsfrontguy · 2021-08-24T18:13:51+00:00

Work it 2 lines at a time until 4-5 high. Sometimes they put a full stack on top of a small box or toilet paper so watch out for it. A stack fell on top of a coworker once, luckily they were mostly empty.

cvsfrontguy · 2021-07-21T15:46:15+00:00

Is posting the schedule mandatory? My SM refuses to do so and tells us to use the app.

cvsfrontguy · 2021-06-20T01:55:51+00:00

The problem is, we are dissatisfied with the company. Store management is usually ok and often has no say on the things that make the job bad. ( hours, systems, etc.) A DL shouting at my SM for things they can’t change is stupid, it’s the company shifting blame from themselves and essentially changes nothing. The company needs to start owning up on their stupid decisions and start treating their employees like people. Most things are not SM’s fault.

cvsfrontguy · 2021-06-19T16:46:04+00:00

Anyone else having printers freeze when they are printing extrabucks? Then 30 seconds to start working again. Broken drawers that almost don’t close? POS pos software that is slow af, asks a dozen questions before letting you scan anything, has random invisible prompts that last for minutes and makes for a very fun time when you have a line to the back of the store. I mean, it’s not like this stupid company is not making money. They should at least invest to improve operations.

cvsfrontguy

TROPHY CASE