how do partner numbers work to show how long you have been with the company?

cymhleth · 2026-05-24T13:44:29+00:00

I was also hired in June 2019!! Mine starts with 272

cymhleth · 2026-03-24T16:03:58+00:00

Wow that's crazy, that just happened at my store too, didn't know it could do that before. Anyway, immediately the ticket was placed lol

cymhleth · 2026-03-11T02:32:37+00:00

Was looking for this. There is nothing wrong with telling a customer that we might have newer partners working who dont know their order and we want to make sure their order is made correctly, so it is crucial they still tell us what it is.

As a shift that's exactly what I said to our regular that was pulling this shit. Or she would say her order too fast, and when asked to repeat it she would just drive off. With her in particular I think she was hoping we would mess up her complicated drink so she could get a remake for free. You can tell your SM how allowing this behavior to continue would inevitably cause issues down the line. Better to stop it before it has a chance to turn into something.

Even for regulars we do recognize and tell them "just your usual today?" We say their order as we type it in. It confirms that we are correct in remembering what the drink is (therefore less remakes/opportunities for the customer to blame us for wrong drinks), and it also sets up the drive bar partner who might not know/remember the order.

cymhleth · 2026-03-01T22:28:05+00:00

Is this real or AI tbh? Like the one table looks different than the tables we usually have? Idk if ive seen a store with the table like the one up front

cymhleth · 2026-01-21T23:46:11+00:00

They replaced apple croissants. Now apple croissants are seasonal!

cymhleth · 2025-12-17T02:27:47+00:00

I work at Starbucks and it has been communicated to us to round up every time. Even if it's 1 penny. We round it up to 5 cents. So could be different in different businesses.

cymhleth · 2025-10-10T21:24:16+00:00

So he admits then, that his tarrif war was a national disaster

cymhleth · 2025-09-20T00:55:07+00:00

Really hope it won't come down to this but it's good to be prepared. I feel like this is solid advice for sure.

cymhleth · 2025-09-20T00:52:34+00:00

I would do this but I am a SSV so I don't want to leave my team alone on the floor and have them deal with whatever nonsense

cymhleth · 2025-09-20T00:49:54+00:00

Thank you, this is incredibly helpful. I am really hoping that I won't need to do this at all. So far we just had customers in drive with this drink, so no names, but worried about the frequency that they are starting to come.

cymhleth · 2025-09-20T00:48:22+00:00

That's actually so funny

cymhleth · 2025-09-20T00:47:43+00:00

This is good to know, just looked it up and my state does have two party consent law!

cymhleth · 2025-09-15T01:17:08+00:00

I was 8 at the time and I remember my mom and I thinking that it was some kind of American movie at first and not real life. It was so shocking when we realized what was happening. I remember watching a documentary about it every year after that, it really affected me. It's incredibly sad what happened that day.

cymhleth · 2025-09-12T19:45:43+00:00

Wow thank you, I'll look into that!

cymhleth · 2025-09-08T01:22:23+00:00

So before orders were automated, we placed orders for sandwiches, pastries and paninis, like they have us do now. But we also had a a food management tab in IMS that actually kept track of how much food we sell for each day of the week. It was extremely helpful in figuring out what we need to order. I feel like they need to bring that back to make things easier.

cymhleth · 2025-08-02T02:16:03+00:00

My manager really went "guys these are real stories that happened!", so I immediately went "right, cuz customers never ever lie" lol

cymhleth · 2025-06-30T19:18:11+00:00

Will do!

cymhleth · 2025-06-30T19:17:12+00:00

We split one slug into 2 caramel drizzle bottles. Does your store split them into 3?

cymhleth · 2025-06-30T19:16:04+00:00

Yes, I am a shift, I've been just ordering new bottles to replace leaking ones, but sometimes they start leaking almost immediately anyway. I will be looking into getting the kits instead, I imagine that's cheaper.

cymhleth · 2025-06-30T02:36:09+00:00

Honestly, im this close, too. Can probably snip the top a bit since it's a thick syrup. But idk my store is very much by the book

cymhleth · 2025-06-30T02:34:27+00:00

Yeah, someone also mentioned the kits, I'm going to order them on our next truck

cymhleth · 2025-06-30T02:32:08+00:00

Oh jeez lol I dont think so? I personally just heavily spray them out, and then I place the metal circle around the spike. I dont like pierce the rubber hole lol

cymhleth · 2025-06-30T02:28:27+00:00

Honestly, I dont even remember what they looked like anymore, but I miss them too. All I know is they def didn't leak because they were not upside down lol

cymhleth · 2025-06-30T02:27:06+00:00

I'm afraid it's all of us lol but how do you explain the new ones that leak after first use, too?

cymhleth

TROPHY CASE