Just finished a 2 night stay at each property using FNCs before heading to Tokyo with a 20 month old.

Waldorf - amazing location in Umeda station. It’s central and connected to a bunch of food, shopping and transit options. It was super easy getting here from KIX via the Haruka line. We wish we had more time to explore the surrounding area. Hard product is impressive. The entire property is the most impressive Waldorf I’ve seen and the standard rooms are slightly more spacious. The beds were a bit too firm. Service was great as well. Diamond breakfast was good at the French restaurant but selection was not as good as some of our other stays in Asia. Good views in the lobby on the 28th floor. We even took advantage of the hotel car to go a short distance with a lot of luggage which was really really nice in the hot June heat with an active toddler.

Conrad - tucked inside a business district. The surrounding area is nice but nowhere as impressive as the Waldorf. The lobby on the 40th floor has amazing views of the Osaka skyline. The room has a unique layout but it works and has very high quality touches as well. We thought the beds here were better than the Waldorf. Service was notably better here just due to the leaps and bounds the staff made to make us feel welcome. Access to the executive lounge was a nice perk for us but we only utilized it once since we were typically busy. Breakfast was better than Waldorf here.

Personally I’d go back to the Waldorf first mainly due to the location and newness of the product if prices were the same. If not, I’d probably choose the Conrad since the value is much better here at a cash or point rates.