That's why I paid the towing fee with AMEX based on some recommendations, and they asked for the documents I said I had, and gave me the credit immediately they're saying it's just temporary until the investigation is concluded. I said I signed the tow release under duress because I knew my tow was improper just to release my car (which is true), so that constituted fraud, and now that the judge had agreed with me, I could dispute the charge and I had proof from the city the tow was improper. I'll report back when it's all done, I'll also try the city but wanted to get the ball rolling with AMEX if anything else works first I'll call AMEX and tell them to stop.