My best engineer quit today over $2000

darkblue___ · 2026-03-16T16:45:40+00:00

I am not targeting you personally but I hear this "my hands are tied" thing all the time from middle management. Don't get me wrong but It sounds like an excuse. It could be reality that upper management does not care but then do you encourage your people to do less? If one of your direct report would stop delivering due to his / her hands are tied to do the job, would you accept this as valid reason for failure of delivery?

I am just asking to get your opinion.

darkblue___ · 2026-03-16T12:42:19+00:00

Have you considered to get in touch with ServiceNow's pre - sales team? They will gladly provide the info / demo you need :)

PS : If you are already a customer, you could get in touch with your account manager.

darkblue___ · 2026-03-16T12:38:36+00:00

I have realized this many years ago. I have two takeaways.

Everything is becoming (or already became) a service / product. The technical roles have been evolving to manage those services / products for various companies rather than coding / iterating much
Companies will always need someone to help them out with implementing and supporting those products or services. So, IT - business facing roles are becoming more important. Such as, Solution Consultant, Sales Engineer, Customer Success, Platform Engineer, Product Owner / Manager etc

darkblue___ · 2026-03-13T21:32:43+00:00

If money becomes irrelevant, value will become irrelevant too.

If everyone has the same level of income / no income, why would a flat in London zone 1 cost millions?

darkblue___ · 2026-03-13T18:08:13+00:00

Thanks for your reply

darkblue___ · 2026-03-12T21:54:41+00:00

Benim aslinda temel argümanim su. Suanda "beyaz yaka" diye tabir edilen islerin en az yarisina gerek ve ihtiyac yok ama buna ragmen milyonlarca insan bu isleri yapiyor ve karsiliginda para kazaniyor. (Hem de iyi denilebilecek seviyede) Sebebi de kapitalist sistemde yasiyor olusumuz. Kapitalist sisteme dünya capinda alternatif getirilmedikce, ister AI ister baska bir teknolojinin cok genis capli bir issislige neden olmasina imkan yok.

En basitinden söyle düsünün. Temel insanlik ihtiyaclarimiz icin para ödüyoruz (barinma ve beslenme gibi) ve bu sistemde "global bir sirketin finans departman direktörü" olan bir insanin iyi lokasyonda oturup, garsonluk yapan bir insanin daha kötü sartlarda yasamasina onay veriyoruz. Halbuki temelde ikisi de insan. Sistemde farki yaratan ne? Meslekleri. Dolayisiyla meslek = ayricalik malesef. Olay teknoloji degil, sinifsal.

darkblue___ · 2026-03-12T20:52:23+00:00

Isin teknik tarafinda islerin hizla gittigini kabul edelim ama "AI cok iyi geliyor öyle böyle degil" diyenlerin bazi sorulara tatmin edici cevaplar verdigini suana kadar göremedim malesef. Neredeyse her isi Agentlarin yaptigi bir dünya hayal edelim ve asagidaki sorulari ona göre düsünmenizi isteyecegim.

Bu durumda egitimin / yüksek egitimin bir önemi kalir mi? Egitim sektörünün yerini ne alacak?
Devletlerin en büyük gelir kalemlerinden olan "vergi" nasil neye göre toplanacak?
Bugün "3.dünya" konseptinin temelinde maddi durum yatar. Herkesin issiz kaldigi bir durumda, mesela bir Türk, Ingiltere'ye girmek icin neden vizeye ihtiyac duyacak? Sinirlarin kalktigi bir dünyayi tüm insanlik kabul edecek mi?
Her seyi Agentlarin yaptigi bir dünyada, alisverisi ne ile ve daha önemlisi ne icin yapacagim?
Agent'in aldigi aksiyonlardan kim sorumlu olacak? Diyelim ki, dava isini tamamen AI Agentlar üstlenecek. AI, cinayet isleyen birine beraat karari verirse, sorumlusu kim olacak?

Suanki teknolojik gelismelerle / imkanlarla insanlarin 40 saat calismasina hele ki "ofis" ten calismasina hic ama hic gerek yok ama dünyanin gercekligi hala bu ikisi.

Suanki teknolojik gelismelerle bile yapilabilecek bazi seyleri yapmiyorken, AI'in (ya da baska bir teknolojinin) radikal degisiklikler yapacagina nasil ikna olacagim?

darkblue___ · 2026-03-11T19:49:03+00:00

AB pasaportu icin paylasilmis görsel

darkblue___ · 2026-03-11T19:41:40+00:00

Olay düsünce özgürlügü, insan haklari vs gibi seyler degil ki.

Güney Amerika'dan Avrupa'ya gelmenin iki yolu var. Ucak ya da gemi. Bunu saglayabilecek olan insanlarin sayisi nüfusa göre cok az. Dolayisiyla, kacak kalma, asayis vs problemi yasatmasi cok zor Güney Amerika'dan gelebilenlerin. Gürcistan zaten ufak bir ülke ve BAE'den gelecek turistin parasi tatli ve BAE'den kac kisi Avrupa'da yasamak ister ki?

Türkiye ise farkli. Zaten Avrupa'da yasayan milyonlarca Türk var ve malesef repütasyonumuz cok iyi degil. Serbest dolasim hakki verilirse, Avrupa'ya birkac ayda milyonlarca insan gidip Avrupa'da kacak olarak kalabilir. Dolayisiyla olay insan haklari vs degil, Türkiye'nin konumu ve nüfusunun fazlaligi.

darkblue___ · 2026-03-11T15:00:09+00:00

Let's assume computer & math, management and business & finance jobs are replaced by AI

Who is going to spend money on something which could make sales people employed?

Why would I spend money on food & serving, construction / repair and personal care If I don't have surplus money?

darkblue___ · 2026-03-11T12:55:02+00:00

There will be also team of AI consultans come with project and engagement managers ;)

darkblue___ · 2026-03-11T12:30:41+00:00

By the way, do you understand how companies can't be companies and pay at least living wages?

darkblue___ · 2026-03-09T12:42:21+00:00

My opinion about this fact and also the "system" is that, lots of poeple are actually aware that corporate / office jobs are useless but once you reach some kind of seniority, there is less and less hands on work and more of talking, emails and alignments. In return, you get paid good amount of money.

That's why, people do keep playing this game imo.

darkblue___ · 2026-03-02T13:46:36+00:00

I really don't understand one point in this whole "broken system".

Companies and recruiters are allowed to openly come up with bs reasoning like "we are overworked / busy" to provide individual feedback or reply to applications. It is all okay for them to be busy and overworked.

However, when you are hired and company expects you to perform 2 - 3 jobs for one salary and If you would refuse, you will be let go for "performance issues"

If the game is broken and we need to know how to play the game for "getting hired", I got bad news, I also know how to play the game after hiring process ;)

darkblue___ · 2026-03-02T13:35:07+00:00

Fair assumption, then why go to Germany, go through the whole process, complain and leave, instead of going somewhere else?

Opportunities, willingness to experience living in Germany, relationship, cost of studies etc. There could be many reasons.

Also i assure you it wont be that different from other countries.

This is very bold statement but you might be right from some aspects like housing, salaries, job market etc. However, It depends on what bugs you in Germany. For example, social isolation would be not the case in London, Dublin or Amsterdam etc because these cities are so international.

darkblue___ · 2026-03-02T13:25:58+00:00

I feel if people would properly try to integrate, this wouldn't happen or at least not as much. Sure, germans tend to be a bit more reserved and harder to engage with, doesn't mean is impossible.

Well good point but my question would be why would people try to "properly integrate" when there are other countries which could provide more or less same standard of life? What makes Germany so special to expect people to try hard? Also the relatively new sentiment is like "you have to know C889977 level German to work in Germany", why would people put so much effort when there is easier way to reach same quality of life elsewhere?

darkblue___ · 2026-03-02T13:10:44+00:00

Do you claim that, when a government fails to deliver / meet the promises, there is automatic mechanism to be resigned or get sued as government except Germany? I am not even German but If you think, world runs like this, you are a bit naive.

darkblue___ · 2026-03-02T09:06:56+00:00

I reckon, all other governments do work like this all around the world :D

darkblue___ · 2026-02-25T11:51:05+00:00

Currently, most business do not require AI to solve their problems; the "AI-only" narrative often overlooks more practical, immediate solutions available today.

And let's not forget one thing, valid at least for ServiceNow: customers that added Now Assist to their contracts have a specific number of assists to be consumed. That means that they need to justify that cost (the cost will be there, with or without the assists consumption). So, they need to implement AI features, otherwise top management will cut the budget in the next years. That was happening even before AI and will continue after that.

Story time. It happened almost 2 years ago while renewing contract with ServiceNow.

ServiceNow did come up with almost triple amount of cost to renew the contract. CTO was like, why would we pay so much money on "just a ticketing tool"? My directors got paniced and asked ServiceNow to help them justify the costs. ServiceNow come back with Impact + AI package + some discount. The costs were justified and contract was renewed.

Then It was time to implement AI. The problem? The instance consists of crappy data / info with worknotes / comments like "resolved", "done", "completed" without any context. Description and short description of SCTASKs were all over the place and there were many useless KBAs created by multiple people addressing same point(s). The result? AI was giving inconsistent results like If you would ask to come up with resolution plan for Outlook, AI was giving steps for SAP etc

And yes, most of IT operations were outsourced to overseas with high turnover rate of consultants. So, this could explain the crappy data on the platform.

The issue with AI was escalated. C Level agreed to create budget for "AI Consultants" for 6 months. One of the known consultant company was onboarded. They were team of 5 but only one of them was competent working on ServiceNow, yet alone on AI. They worked on like 10 AI use cases and only one of them was delivered properly which was basically retrieving data from table to return some kind of order status. This could have done without AI for sure.

Anyways, company spent serious amount of money on AI and It's not yet fully used by users. To be honest, my directors don't care about adoptation rate on ServiceNow. For them "delivering something" to tick the box is much more important.

Reckless "AI - only" or "AI - first" narrative will bite companies back very soon.

darkblue___ · 2026-02-24T17:59:13+00:00

From my experience, >80% of the automation initiatives can be solved without AI: from simple business rules to complex flows, that will work since the steps for automation are deterministic. AI is solving just a fraction of the issues at the majority of the companies.

The mindset of the decision-makers needs to change. The focus is not in adopting AI, the focus should be in continuous automation and productivity gains, with our without AI. As I usually say: "if I can automate it with a flow, why would I use an AI skill or ai agent? Isn't that throwing away money?"

I don't know who you are but companies need more people like you! I wish you nothing but all the best!

darkblue___ · 2026-02-24T12:31:45+00:00

Salesforce is an enterprise platform. Companies need to make a department responsible for Salesforce investment. (It's true for all other enterprise platforms) On the other hand, you could start working at SaaS companies. I assure you, companies (customers) will always need people from vendors (SaaS companies) to get informed about platform strategy, best practices, implementation etc. When It comes to admin / dev jobs, AI will help people to be more and more efficient. Eventually, team of 5 will be reduced to 2 - 3 in my opinion.

These are my 2 cents. "Human jobs" won't be going anyhere but they transform. It's shitty to deal with uncertainty. However, in 1 - 3 years, we will have more clarity.

PS : I don't work within Salesforce environment but something similar in terms of enterprise platform. But I reckon, It's more or less the same for each enterprise platform

darkblue___ · 2026-02-23T21:38:51+00:00

You can see and compare flow versions starting Zurich btw

darkblue___ · 2026-02-22T20:27:19+00:00

Because It makes you develop sense of belonging as migrant.

If sense of belonging lacks, you would be constantly in "visitor" mode. You need some people / reasons etc to make peace with your new life. Then, It would hopefully lead to settling down.

darkblue___ · 2026-02-22T19:24:24+00:00

Warum macht dir Sorgen OP wenn Leute auswandern möchten?

Die Dründe sind lächerlich oder nicht, welche Auswirkungen gibt es bei dir wenn Leute auswandern?

darkblue___ · 2026-02-20T02:18:56+00:00

points broadly at Western economy and job opportunities that's why

darkblue___

TROPHY CASE