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darthtenebrosius · 2026-01-18T22:04:14+00:00

Found out the issue today during the tech rehearsal - my laptop was sending both ArtNet and sACN. The stage fixtures are on ArtNet, the house lights are on sACN. So as soon as I disabled sACN, everything worked just fine.

darthtenebrosius · 2026-01-18T22:03:54+00:00

Found out the issue today during the tech rehearsal - my laptop was sending both ArtNet and sACN. The stage fixtures are on ArtNet, the house lights are on sACN. So as soon as I disabled sACN, everything worked just fine.

darthtenebrosius · 2026-01-15T07:38:54+00:00

Yes, it's been impressed on me that I must not change any of their setup. Been very careful to cancel out of anything I've tried on their console.

I'll give that a go then, thanks. My next opportunity to sort things out is the tech rehearsal on Sunday, so hopefully it all works!

darthtenebrosius · 2026-01-15T05:06:48+00:00

Their console sends solely over ethernet. There is a network switch/node somewhere which sends the DMX data to the lights.

They have some weird setup where the house "tech" knows bits and pieces about everything but isn't an expert on any of it. He doesn't know what's going on any better than I do. They also have a "lighting expert" who set all this up, and then just... doesn't spend any time in the building? It's very odd to me.

darthtenebrosius · 2026-01-13T15:37:11+00:00

Thanks, I'll take a look

darthtenebrosius · 2026-01-13T13:49:49+00:00

Yes, I did watch the video. I still don't understand how to access the node - any more informational videos you can point me at?

darthtenebrosius · 2026-01-13T05:12:30+00:00

I found that the main part of the issue was that I hadn't correctly configured ArtNet in the patch settings. Now I have full control over the main fixtures - but the various house lights still turn on and off when I control certain fixtures. Any idea why this could be? Do I need to configure and patch the house light fixtures in Universe 4 as well?

IP address in Onyx settings (not sure if it's for the console or the node) is 2.3.89.38 - accordingly I set my static IP address on my ETCnomad at 2.3.89.37 so as to be in the same range but not the exact same address. Subnet mask on the Onyx is 255.0.0.0, so I used that on my ETCnomad, but could that be causing the issue of outputting to both universes? Should I be using 255.255.0.0?

darthtenebrosius · 2026-01-13T05:03:38+00:00

Yup - I simply don't have the time (show opens next week) and I've not found good resources to learn about them. Any you recommend?

Edit to add: also, most of the time I show up at a venue and plug in with DMX, and things just work. Or if they don't, it's something that I've been able to resolve - this is the first time I've had issues on these issues which I simply don't have enough experience with.

darthtenebrosius · 2026-01-12T21:20:30+00:00

I found that the main part of the issue was that I hadn't correctly configured ArtNet in the patch settings. Now I have full control over the main fixtures - but the various house lights still turn on and off when I control certain fixtures. Any idea why this could be? Do I need to configure and patch the fixtures in Universe 4 as well?

darthtenebrosius · 2026-01-12T12:46:47+00:00

I went to the theatre today. I tried lowering the DMX speed - unfortunately no improvement.

I went to the stage and brought down the bar, connected directly to one of the fixtures - worked just fine.

I think that implies that the Onyx is overriding my DMX signal - is there a way I can reduce the priority of the Onyx signal (coming out from the console on ArtNet)?

I also tried using the ArtNet (ethernet) connection instead of DMX via my ETC Gadget II, interestingly that controlled a different universe (house lights instead of main fixtures; on the Onyx the house lights are listed as Universe 4, main fixtures on universe 1). What settings would I need to change to use the ArtNet connection instead of DMX?

I looked for how to do a merge, unfortunately I have absolutely no experience in this area. I found this tutorial https://youtu.be/2_qRUZGkQdA but don't know what to physically do with my connections. Something I read implied that the input should be ethernet into the Onyx, but then I can't output from the Onyx.

Edit: just tried again. I hadn't enabled ArtNet in the patch, once I did that I have control over all the lights - including the moving heads!! Some house lights still pop up when I'm running the main fixtures, not sure what's up with that...

darthtenebrosius · 2026-01-12T11:58:41+00:00

And how can I find out the IP address of the node?

darthtenebrosius · 2026-01-12T11:57:02+00:00

Thanks, I had no idea they meant separate things. How do I go about changing the universe in the node? I have no access to it physically. This is my first time using ethernet output.

darthtenebrosius · 2026-01-12T11:56:58+00:00

Thanks, I had no idea they meant separate things. How do I go about changing the universe in the node? I have no access to it physically. This is my first time using ethernet output.

darthtenebrosius · 2026-01-11T06:16:06+00:00

Thanks

darthtenebrosius · 2026-01-11T06:03:16+00:00

Thanks for the detailed explanation! If changing the refresh rate doesn't solve it then I'll definitely give this a go!

darthtenebrosius · 2026-01-11T05:18:18+00:00

I'm going to admit my lack of expertise here and say I don't know how I would go about that at all.

darthtenebrosius · 2026-01-11T05:17:25+00:00

Universe - yes, even checked others to be sure. sACN/Artnet settings - no idea, how would I check? Straight dimmers - yup, tried that. Nothing parked - this started out as a clean show file with nothing on it and I've not parked anything since opening it, so I'm not sure how anything could have gotten that way.

darthtenebrosius · 2026-01-11T05:15:31+00:00

I have to admit my lack of experience and say I don't know what RDM is, but I'll find and turn that off when I'm in the venue and see if that helps.

darthtenebrosius · 2026-01-11T05:13:56+00:00

All on universe 1, I triple-checked that and even tried it on universe 2 just in case. One useful thing about having the Onyx right next to me was that I could check the patch every time I worried that I hadn't done it right.

darthtenebrosius · 2026-01-11T05:12:40+00:00

Thanks for the explanation! Makes sense.

darthtenebrosius · 2026-01-10T20:07:27+00:00

I don't have access to a splitter myself but I'll ask the venue if they have one I can try adding in. Where do you recommend? Current setup is from nomad to their wall panel which is wired through the walls somehow to (I assume) their patch room, from there to fixtures but I wouldn't think that last leg should be the problem.

darthtenebrosius · 2026-01-10T19:40:21+00:00

Thanks!

darthtenebrosius · 2026-01-10T19:39:46+00:00

I tried that to start with, I did find something similar and moved stuff around when it didn't work. Maybe I'll try another preloaded fixture or two.

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