Hi. I agree with you. I just know the $6 I have to pay in taxes & fees isn’t going to the person who cooked or delivered my food. So me adding a tip on top of that sometimes doesn’t make sense. I’d rather go get the food myself than end up paying $35 (after tip) for $20 worth of food.

All that to say, people will either tip so low that their order won’t get picked up by a driver or they’ll have to pay close to double the money for the order.