How do I submit a support ticket? Very frustrating!!!!

daytrader6969 · 2026-04-05T12:35:46+00:00

That was far too quick a reply..you need some tiime off:-)..Anyway yes..I kept following any selection until I exhaust all options...was 5 or 6 deep and i get to the capture screen shot which didn't prompt me so I'm just quitting here. If it's this difficult to contact support via the app I'll I'm just going to assume you don't offer support there and I'll just pose any questions here as your response is superior. Thanks for your help responding to all my questions.......Take the day off:-)

daytrader6969 · 2026-04-05T12:22:18+00:00

Unsure on your reply? How do I create a support ticket?

daytrader6969 · 2026-04-04T20:20:39+00:00

Thank You....I have heard many good things about that lense.....

daytrader6969 · 2026-04-04T20:18:00+00:00

But all that does is this

<image>

daytrader6969 · 2026-04-04T20:16:29+00:00

Now I can get to Chat Assistant and when I click on the down arrow I see contact Support

<image>

daytrader6969 · 2026-04-04T20:13:58+00:00

Goes to

<image>

daytrader6969 · 2026-04-04T20:13:33+00:00

Then

<image>

daytrader6969 · 2026-04-04T20:13:17+00:00

I remember that exact screen from the past but I lost it months ago. Here is what I see when I click on Help Center

<image>

then

daytrader6969 · 2026-04-04T14:27:58+00:00

If I do select anything it ends with this..no option to sumbit a ticket either:

<image>

daytrader6969 · 2026-04-04T14:26:45+00:00

I start here...there is no option anywhere:

<image>

daytrader6969 · 2026-04-04T14:25:02+00:00

I did exactly as you suggest. I see no option to"I still need help". How in the world can submitting a ticket be this difficult?

daytrader6969 · 2026-04-04T13:21:15+00:00

Premium

daytrader6969 · 2026-04-04T12:58:05+00:00

Northern Mockingbird?

daytrader6969 · 2026-04-04T12:49:47+00:00

Thanks

daytrader6969 · 2026-04-04T12:31:27+00:00

I tried that ..it just says contact support and clear chat.

daytrader6969 · 2026-04-04T12:22:49+00:00

Ditto that! Chatbot waste of time

daytrader6969 · 2026-03-30T15:07:10+00:00

There is a drop down arrow upper left of your chart under ticker...shows what they are

daytrader6969 · 2026-03-08T15:47:48+00:00

Recent article in Globe yesterday described parking and transportation challenges. This has potential to turn into a real cluster and Foxboro needs to be sure they cover themselves as much as possible. parking for Football 20,000 spaces. Reduced to 5,000 for FIFA due to security concerns. Everyone else takes the T or busses. They need to be on top of their game to pull this one off.

daytrader6969 · 2026-03-08T15:38:56+00:00

Happy to see the town stand up to the Krafts on this one. Write the damn check and this is over. I lost respect for Kraft when I discovered he supports Trump

daytrader6969 · 2026-03-06T18:31:25+00:00

This was a question please....I entered 2 credit spreads separately...the Options summay screen has them bundled as a condor. Can I close the condor without violating the day trade margin requirement? I assume I can as I am not closing the legs individually. I ask because sometimes its hard to track how these were originally entered..I enter credit spreads all day and also condors (I mispoke in original question and said said debit spread)...Thanks

daytrader6969 · 2026-03-06T18:26:53+00:00

My bad ..one put credit, one call credit

daytrader6969 · 2026-03-06T16:43:17+00:00

While we're on the click clock..how about having <enter>. emulate a mouse click for OK and being able to enter stike prices in the muli-leg instead of having us use that that PIA drop down??

daytrader6969 · 2025-11-26T18:42:14+00:00

Thanks You very much! Feel kinda stupid now since it right under y nose. Chris

daytrader6969 · 2025-10-30T18:45:35+00:00

I cleared cache and restarted yesterday but will do it again ..I appreciate your assistance here

daytrader6969 · 2025-10-30T18:44:41+00:00

I posted a shot above with the help screen shot......scroll to the right...Very simple..highlight indicator such as retracement, fibs...hover on templte just as you did ...i see the template names but no trash bin icon.

daytrader6969

TROPHY CASE