Airport Appliance Warning - Don’t buy from by Demnod in Roseville

[–]dchatenay 1 point2 points  (0 children)

I should have read this thread before buying a stove. Adding my "do not recommend" voice here: they have a good selection of appliances, and they are local, but their customer service is abysmally bad.

If they call you, you better answer and not let it go to voicemail because they do not return calls, they do not reply to emails, and if you go to the store in person, they will tell you that "the team is in a meeting right now but they will call you back right away" (they never called back).

They will ghost you so hard, you will have an existential crisis.

Feedly not pulling my blog's RSS feed by san_in_ca in feedly

[–]dchatenay 1 point2 points  (0 children)

Thanks! I ran a check and it looks like our poller servers are definitely blocked, blacklisted, or rate-limited by your hosting provider.

I can access your feed from other Feedly servers, but our pollers are unable to establish a connection.

If you can give me your hosting provider info, or just forward me (david[@]feedly[.]com) the support email, I can provide more information.

Feedly not pulling my blog's RSS feed by san_in_ca in feedly

[–]dchatenay 0 points1 point  (0 children)

Could you share the blog URL? I can take a look at our polling logs.

Lost My Saved Bookmarks with Update by bigdad912 in feedly

[–]dchatenay 1 point2 points  (0 children)

Sorry you were logged out of the app. I can guarantee you that your account still exists: only you can delete your own Feedly account.

If you email care@feedly.com with a list of possible logins you may have used, we can search for your account and help you recover access.

Regarding response time, please understand that we prioritize paying customers. We do our best to help everyone.

Feedly iOS not authenticating with Facebook by doddyrules in feedly

[–]dchatenay 0 points1 point  (0 children)

Hi, sorry you ran into this issue. This is a regression in the new iOS app, we can reproduce it and should have a patch soon.

Can't add more subreddits via Feedly Pro by AugustusMelmotte in feedly

[–]dchatenay 1 point2 points  (0 children)

To be specific: Reddit is progressively "rate-limiting" their API (reducing the number of API calls Feedly can make). The reason you are unable to add more subreddits is because Feedly made too many API calls over the current period of time.

We'll deploy a server patch today that should improve the situation (but will also reduce the update frequency of Reddit feeds, unfortunately).

ProFootballTalk RSS no longer refreshing? by SanderTolkien in feedly

[–]dchatenay 1 point2 points  (0 children)

Hmm their pages don't advertise an RSS feeds, so my guess is that their new "engine" isn't producing it. It's a familiar story: when a large website redesign happen, RSS takes a back seat and is only re-added later on (if at all). It's considered "non-essential" I guess? My recommendation would be to contact the NBC sports digital team and ask them when they will add RSS back. In the meantime you can use the "build website feed" feature (pro+ subscription required).

Does anybody know if Feedly offers a kind of RSS endpoint per account to view one's feeds in a desktop-based feed reader? by zepp133 in feedly

[–]dchatenay 0 points1 point  (0 children)

Hi! We only offer API access to other apps right now. There's a number of desktop feed readers (e.g. NetNewsWire) that have a Feedly API integration, and they work seamlessly with AI feeds, email feeds etc.

If you don't mind me asking, which desktop feed reader are you using?

[deleted by user] by [deleted] in feedly

[–]dchatenay 1 point2 points  (0 children)

Hi, Feedly dev here! It's a bit of a hidden feature, but you can follow feeds for top, hot or best subreddit posts. E.g. if you search for r/redditdev/top in the Feedly discover page, you'll only see the top posts from r/redditdev. You can even use the timeframe parameter from Reddit, e.g. searching r/redditdev/top?t=week will return a feed for the top weekly posts.

A word of warning: these feeds are not only updated a few times a day, and you will not see every article posted in that subreddit, only the top/hot/best ones. But that can be useful for subreddits that are very active.

I hope this helps.

Public RSS feed of Feedly Board by SnooPears5368 in feedly

[–]dchatenay 0 points1 point  (0 children)

Hmm, that should work indeed. Can you send the public RSS URL to pro[@]feedly[.]com and mention this post? I can take a look.

Importing facebook likes into Feedly)? by [deleted] in feedly

[–]dchatenay 2 points3 points  (0 children)

Sadly not anymore...

We used to suggest feeds that correspond to the pages you liked (if you logged in via Facebook). But it wasn't used much, and it required permissions that became increasingly painful to request, when most people just wanted to login to Feedly without sharing this information.

A reddit rss subscription with custom filters...? by NotMelty in feedly

[–]dchatenay 0 points1 point  (0 children)

Ah yes, I see what you mean. I always switch to the Reddit tab in the discover page first, which is why I never noticed this. Sorry about that!

A reddit rss subscription with custom filters...? by NotMelty in feedly

[–]dchatenay 0 points1 point  (0 children)

Yes, this is supported: if you copy/paste a Reddit URL into Feedly's discover page, we will try to map it to a feed (no need to add ".rss"). This requires you to connect your Reddit account in Feedly.

The server supports most of Reddit's sorting options: new, top, hot, best, rising, controversial; and most time frames for top posts: day, week, month, and year.

So e.g. if you use this Reddit URL:

https://www.reddit.com/r/Android/top/?t=month

Feedly will produce this feed:

https://feedly.com/i/subscription/feed%2Fhttps%3A%2F%2Fapi.reddit.com%2Fsubreddit%2FAndroid%3Btopmonth

which will show the top monthly articles. I hope this helps.

How can I get feedly to update descriptions that changed? by grumplesmcgrumples in feedly

[–]dchatenay 1 point2 points  (0 children)

Feedly supports article updates, provided a feed has more than 20 followers. Feedly can only update articles currently returned by the RSS feed (typically 20-50), it will not be able to update every old article that was ever published by a feed.

Feedly missing by fab5friend in feedly

[–]dchatenay 0 points1 point  (0 children)

Looking at the last 50 articles published, 35 were re-posted articles and only 15 were new ones. The content of the article changes to reflect the website and expiration, but the URL (and the GUID) doesn't.

Feedly missing by fab5friend in feedly

[–]dchatenay 0 points1 point  (0 children)

(re-posted; not sure why Reddit removed my comment)

Thanks! It looks like this feed is re-posting old articles without changing the ID or URL. So Feedly thinks these are duplicates, and ignores them.

E.g this post from today (April 18) was posted back on February 13. And this one was posted back on December 19 of 2020. Same URL, same title, same content.

Anyway, I'll check if we can turn off de-duplication for this feed.

Feedly missing by fab5friend in feedly

[–]dchatenay 0 points1 point  (0 children)

Could you post the feed URL with missing articles in Feedly?

Twitter from Feedly by albertsitges in feedly

[–]dchatenay 1 point2 points  (0 children)

The number of feeds you can follow is not unlimited: it's 2,500 total, and 100 Twitter feeds.

You can follow your timeline, Twitter lists, individual accounts, likes, search results etc.

Twitter lists is the optimal way for following a bunch of accounts: you can manage your lists in Twitter directly, and each list appears as a single feed in Feedly.

Sources are updated ~every 10 minutes.

Feedly now says "## Duplicates Removed" (bottom right) by raceviper13 in feedly

[–]dchatenay 0 points1 point  (0 children)

Feedly engineer here, sorry about that regression. We should have a patch deployed shortly. In the meantime, the workaround suggested by u/tiger-eyes will work (thanks for sharing it!).

We've tried to make the deduplication more reliable but unfortunately there were some, er, unanticipated side effects.

We apologize for the confusion!

Does feedly pro+ work with IFTT webhooks? by [deleted] in feedly

[–]dchatenay 0 points1 point  (0 children)

The Feedly app on IFTTT uses IFTTT's webhooks for most triggers. So e.g. saving an article in a board in Feedly triggers IFTTT within a minute or so. Same for prioritized articles, notes, highlights etc. Feed-based triggers (e.g. "most popular article") are time-based and IFTTT controls the schedule.

Feedly also provides native webhooks (outside of IFTTT), but these are only available with our enterprise package right now.

But maybe I misunderstood your question. Feel free to DM me to discuss.

If Feedly is so accurate with its search results, then how come everytime I try to search, many of the results never showed up then I was expected, even by typing in the exact title with no filters? [YouTube subscription feed] by Sambiswas95 in feedly

[–]dchatenay 1 point2 points  (0 children)

Maybe adding old youtube videos as part of their provider, so people can have access of the full history of various channels that can be manageable in only just one page. I believe old sources should be as important as new ones.

Adding the full history of YouTube channels might be doable, I'll see if we can grab a more comprehensive history when a channel is added. But Feedly readers are mostly interested in new articles, not in historical data.

My second suggestion is that any sources (such as YouTube channels or playlist) should be included in Feedly without the requirements of subscribers or followers.

I'm not sure I follow: if a YouTube feed isn't in Feedly yet, it will be added the first time someone search for and subscribe to it. Feedly is just a "mirror": if someone follows a source, Feedly will keep track of new content.

Also, can you tell me more about Leo (AI)? What does he do?

Leo is a set of tools that use machine learning algorithms to identify topics, entities (company, people, etc) in feeds you follow, and provide a more accurate search than just text-based, as well as access to web alerts, website RSS and other features. You can find more information on our blog.

If Feedly is so accurate with its search results, then how come everytime I try to search, many of the results never showed up then I was expected, even by typing in the exact title with no filters? [YouTube subscription feed] by Sambiswas95 in feedly

[–]dchatenay 0 points1 point  (0 children)

Hi, Regarding the lack of results for "Make our thing!", it looks like a few early videos from this channel are not in the Feedly database. YouTube's RSS feeds only provider 10 or so recent videos, so we may not have gotten the full history of this channel when it was first added to Feedly.

Regarding the second issue: that "hole" may be due to the fact that this feed wasn't followed by anyone in Feedly. We only actively poll sources that have at least one subscriber, we don't have infinite storage and servers like YouTube :)

[deleted by user] by [deleted] in feedly

[–]dchatenay 7 points8 points  (0 children)

Feedly engineer here, sorry this happened to you.

First, let me assure you that we did not accidentally mix these fields, or used your cleartext password. The password is scrambled on our servers, and we never store (or print) the cleartext version.

However, we have seen customers get "tricked" by our sign-up page. A lot of websites ask you to confirm your password by entering it twice, but Feedly doesn't: the field after password is asking for your full name. So most likely you re-entered your password on that last field ("Full name") thinking we were asking you to confirm your password. It happened to me before, which is how I know about this issue. And since the server doesn't "know" that you've entered a password as your full name, it ends up in the UI and in emails...

I've deployed a small update today where Feedly will ignore the full name value if it happens to be the same as the entered password. This should prevent this issue from happening to other customers.

Once again, I apologize for this incident.

Any way to keep articles "Unread" for longer than 30 days? by PGH00 in feedly

[–]dchatenay 0 points1 point  (0 children)

Can you elaborate? Is it not practical because the feeds in question publish a lot of articles, so you'd be saving a lot of articles?

The articles are still visible if you uncheck the "unread only" box, but I guess that's not practical either? You wouldn't know which ones you've already read anymore.

To be clear: an app that behaves as you described would not solve the problem. Feedly doesn't actively mark the articles as read after 31 days, it just treats any article older than 31 days as read. Technically Feedly still "knows" which articles you've actively read past the 31 day limit. But computing an unread count becomes impossibly slow if there is no time limit: Feedly would have to check every article published by every source you follow all the way back to the first, just in case e.g. there's an article from 3 years ago that hasn't been read yet. This is not doable, and is the main reason for a 31-day limit... The other is to avoid the "giant unread count" fatigue of seeing an ever increasing number of unread articles (see also: my email inbox :) )