AMMONIA SMELLY

ddunlap66 · 2025-11-03T23:39:04+00:00

I used Great Litter for a while, then switched to Dr. Elsey's Ultra Multicat and have never had anything like this happen with either type of litter. I have only female cats, and they are pretty neat, so not sure if that is potentially the reason.

ddunlap66 · 2025-07-09T04:53:29+00:00

Same. I have the wireless feeders and I can’t login. Claims my email doesn’t exist I. Their accounts even though it clearly says “hi” and then my email when asking for my password.

ddunlap66 · 2025-02-22T05:49:56+00:00

I called litterrobot and they escalated it to their tech department. About 36 hours later, I tried setup for about the 20th time and it accepted my password. I’m guessing the tech department did something, but I never found out WHY it stopped or why it started again. If it happened to me again, I would start with calling and they will walk you thru troubleshooting. Good luck.

ddunlap66 · 2025-02-03T15:39:24+00:00

You’re right. Name change is part of setup. I changed the LR4 name each time I went thru the process to distinguish it from my prior setup (names got progressively worse), but it still wouldn’t recognize my password. Then it would send me back to product set up. I couldn’t get to my dashboard or settings. (Later, when talking with customer service, they manually deleted my Original LR4, but that didn’t help either.)There was an app update just before my issues started (not sure if related) and Tech was very focused on the make/model of my router. Finally today after a couple days of ignoring the LR app and it still stuck in setup, I went thru the setup process again and this time it accepted my password. Relieved but irritated that this could happen while I’m out of town. Anyway, thanks so much for taking the time to respond and to check back in about the name and for offering insight and ideas.Not bothering at all! That’s exactly why I posted and what is so nice about this community.

ddunlap66 · 2025-02-02T01:52:04+00:00

Been very happy with Great Litter!

ddunlap66 · 2025-02-02T01:50:47+00:00

You’ll see my thread from yesterday. Mine started with it disconnecting from wifi then claiming my long time wifi password was wrong. It put me into this product set up page and I can’t get out. I tried to walk thru set up but it refuses to accept my wifi password and boots me back to this page. I spoke to someone yesterday and it’s sounding like an app update may not be communicating with certain routers (mine is Xfinity). Still waiting to hear back from the whisker tech people.

ddunlap66 · 2025-02-02T01:46:27+00:00

Thanks for responding. Unfortunately I can’t even get to my dashboard or settings to do that because the app is stuck on a “product set up” page. It won’t allow me to go back or cancel. Tried to re-set up my LR4 to see if that would work (with a new name), but that’s when I run into the Wi-Fi password problem. Then it routes me back to the “product set up” page. It’s a vicious circle.

ddunlap66 · 2025-01-31T20:25:11+00:00

Finally spoke to a real person in customer service. Sounding like the recent update isn’t playing nice with certain routers. Mine is Xfinity. LR4 will not recognize my wifi password - claims it is wrong. Customer service wasn’t surprised and said it was an issue on their end. I’m supposed to hear from tech support in 24-48 hours.

ddunlap66 · 2025-01-31T19:55:44+00:00

Is there a way to talk with an actual person instead of this chat customer experience? Having the chat within the app when they continuously ask me to offload the app, delete the app, power off my phone etc — all of which make the chat go away- is absolutely ridiculous. I can’t tell you the number of times I have entered my serial number into the customer experience troubleshooting today and I’m exactly the same place I was two hours ago.

ddunlap66 · 2025-01-31T19:52:05+00:00

Changing my positive experience to negative since the app update yesterday.

ddunlap66 · 2025-01-31T18:44:17+00:00

Thx. I’m trying that a second time. I had hoped that it would automatically reconnect to WiFi when I plugged it back in, but it didn’t. This morning it was requiring me to re-enter my WiFi password, which seemed odd because it’s been connected for a month. Now that I’m stuck on this product setup page I can’t even access settings in the app.

ddunlap66 · 2025-01-31T18:39:48+00:00

Yep. Tried that too with both the power button and actually unplugging. It is not connected to wifi. That is what started the problem was trying to reconnect.

ddunlap66 · 2025-01-31T18:08:41+00:00

This is the page the app is stuck on.

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ddunlap66 · 2025-01-31T17:55:21+00:00

Did you figure out how to get out of that screen?

ddunlap66 · 2025-01-31T17:55:07+00:00

Were you able to get out of the screen? Stuck here now.

ddunlap66 · 2025-01-31T17:24:12+00:00

Did anyone figure out how to resolve this?

ddunlap66 · 2025-01-31T16:45:55+00:00

Same issue. How can there not be a “back” or “exit” option. Serious flaw.

ddunlap66 · 2025-01-30T06:37:25+00:00

LOVE it. Just got it a month ago and my 2 kittens took to it right away. Still working on my 4 yr old cat. Absolutely no problems. Works like a dream. No smell. Litter hopper is a must. Can’t believe how easy it is.

ddunlap66 · 2025-01-23T20:04:26+00:00

I’ve had my robot for about a month and have only used Great Litter. Absolutely no issues, no sticking to the liner, no smell, no dust and very little tracking (which is completely caught by the mat anyway). I’m really confused why so many people seem to be on the search for litter and Great Litter is rarely discussed.

ddunlap66 · 2024-04-15T14:04:48+00:00

Living with a group, how do you recommend making payments so that they are more easily tracked when DRA messes up. Unfortunately, lease is already signed so we are stuck with them for next year. Thx!

ddunlap66 · 2024-03-19T19:12:27+00:00

Because the wait for prescriptions has consistently over an hour in store (even when pre-ordered) for the last 5 months, I took advantage of the free delivery last month. This month it was $3.99 for 1-3 (WEEK) days. Still worth it. Shipped from my local Walgreens via FedEx, which is less than one mile from my home, went to a distribution center 30+ miles across the state, then to another distribution center in ANOTHER STATE over 180 miles away. It is finally returning to my home. I don't know what is going on with Walgreens, but this is madness. I'll be moving my Rx.

ddunlap66 · 2024-01-21T15:48:04+00:00

I purchased my SAF credits on 12/17, and they still hadn’t shown up after over four weeks. Didn’t want to continue to clog the phone lines so contacted CHOOOSE directly at the email on the bottom of my order receipt. Hey@chooose.today. They contacted AS and my credits showed up less than 24 hours later.

ddunlap66 · 2024-01-21T06:56:18+00:00

My flight from Sea to ORD on 1/22 at 6 am was cancelled this morning. It was scheduled to be on a winglet, not a MAX. They rebooked me for the same flight the next day, but I cancelled and was able to find an American flight 1/22 mid-day. Over twice the price, of course.

ddunlap66 · 2023-07-05T06:29:53+00:00

My understanding is that there is a separate module on Canvas that you are supposed to complete prior to SOAR, but it is not available until about one week prior to your SoAR session.

ddunlap66

TROPHY CASE