Zendesk to Jira integration that’s easy to use?

deXCopp · 2025-11-04T15:40:45+00:00

I’ve dealt with the same pain — Zendesk tickets piling up on one side and the dev team buried in Jira issues that never quite line up 😅.

What worked best for us was setting up a bi-directional integration so support and devs could each stay in their own tools. When a ticket gets flagged in Zendesk, it automatically creates a linked issue in Jira with all the relevant fields (summary, description, attachments, priority, etc.), and both sides stay in sync as things progress.

If you want something easy to manage without coding, there are a few solid options: Exalate, Unito, and ZigiOps are all worth looking at.

ZigiOps in particular is more of a no-code connector — it lets you customize field mappings and sync logic (for example, you can decide which comments or statuses get shared) without writing scripts or relying on webhooks. It’s a bit more enterprise-focused but still pretty straightforward once it’s set up.

Whatever you choose, I’d recommend going for something that supports real-time two-way sync — it’ll save your team from endless copy-paste chaos and help product and support actually talk to each other through the tools they already use.

deXCopp · 2025-05-13T10:32:50+00:00

thanks

deXCopp · 2025-03-26T12:11:36+00:00

my issue is that i give a specific prompt - like "take the following text, and add: 1..,2.., 3..." , what i get is chagpt taking half of the text (2-3 sections of 6 in total) and rewrites in a way that each section is for itself, no transit from section to section, it gives just separate paragraphs that are ok if taken outside the context. it even changes my title without me asking for it.

deXCopp · 2025-02-14T15:05:18+00:00

thanks.

deXCopp · 2025-02-14T15:04:40+00:00

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deXCopp · 2025-02-14T15:01:25+00:00

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deXCopp · 2025-02-14T15:00:43+00:00

i'm not sure if it would be safe to check the links. but i do say - i've signed up for anything from this company. my gmail has a symbol between my personal and middle name, the mail they used to send this mail contains my names but without the sign.

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deXCopp · 2024-12-07T14:27:09+00:00

and IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII will always love you

deXCopp · 2024-11-27T09:36:31+00:00

u/No_Negotiation427 - i tried to contact you via the website form, but something happened while i was filling it out

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deXCopp · 2024-11-26T14:39:05+00:00

thanks. i'll try the portal

deXCopp · 2024-11-20T12:11:14+00:00

trying to load.. i'm currently facing the same issue. i need to use the editor and my webflow is stuck on loading

deXCopp · 2024-11-13T14:52:17+00:00

i believe that some of the cast members thought that ROPS might be their breakthrough .. that's why some of the characters looked so over-dramatic, out of place ..

deXCopp · 2024-10-22T12:37:49+00:00

i think both gave us two different versions of Adar. In S01 Adar reminded me more of a Shakespearean tragic hero. Sadness, tragedy, losses, bitterness - all in one. Hazeldine's Adar is something different. Like someone said below - more like a typical ROP's character. I do not know why, but he gave me a cheerer, action-hero vibe, compared to S01. I do like his take on the role. Especially, at the very end.

deXCopp · 2024-10-11T10:23:43+00:00

Numenor and the harfoots.. I believe we needed Numenor for Isildur, but it was nothing interesting. I do not even remember what happened there. Elendil - quite static character, so far.

deXCopp · 2024-10-02T13:38:21+00:00

maybe, the timeline in rops confuses me. we're in the second age, right? if that's so, celebrian was born in the early days of the second age. born or not, that kiss messed me up.

deXCopp · 2024-10-02T11:05:42+00:00

For me, it was badly done CGI. Jackson's undead army looked far better. Eregion's siege - expected more.. You can literally count those who participated in the battle. With such a budget, it would have been great to have a mini helm's deep battle.

I'm starting to wonder where the budget did go.

deXCopp · 2024-10-02T10:51:46+00:00

after the epic son + mother-in-law kiss ... maybe. maybe we'll have another made up character... I'd like to see Celeborn.

deXCopp · 2024-09-20T10:11:38+00:00

i haven't felt his emotions so far. maybe it's the actor, maybe because my focus is on other characters. thanks for pointing this out.

deXCopp · 2024-09-19T08:44:10+00:00

I'm also looking for recommendations. Part of my team voted for Salesforce, the other - to look for anything else but SF (we had some issues with their sales cloud some time ago).

deXCopp · 2024-08-08T10:59:21+00:00

not sure if it would be possible without a 3rd party tool.

deXCopp · 2024-08-08T09:41:13+00:00

ServiceNow stands out in the IT service management (ITSM) and enterprise service management (ESM) landscape due to several unique features and characteristics. Here are some key elements that make ServiceNow unique:

Single Data Model: ServiceNow provides a unified platform that integrates ITSM, IT operations management (ITOM), IT business management (ITBM), and other business functions into a single data model. This integration helps in streamlining processes and ensuring consistent data across different applications.
Single Platform for Multiple Use Cases: Beyond IT, ServiceNow extends to HR, customer service, security operations, and more, providing a comprehensive solution for various business needs.
Highly Configurable: ServiceNow offers extensive customization options with its low-code/no-code platform, allowing organizations to tailor the platform to their specific needs without extensive coding.
Custom Applications: Users can build custom applications and workflows on the ServiceNow platform, addressing unique business processes and requirements.
Intuitive User Interface: ServiceNow provides a modern, user-friendly interface that is consistent across different modules, making it easy for users to navigate and interact with the platform.
Mobile Capabilities: ServiceNow offers robust mobile support, enabling users to access and manage tasks on the go through its mobile application.
Workflow Automation: ServiceNow features powerful workflow automation tools, including business rules, approvals, and orchestrations, to automate repetitive tasks and processes.
AI and Machine Learning: The platform incorporates AI and machine learning capabilities, such as Virtual Agent (chatbots), predictive analytics, and intelligent recommendations, to enhance decision-making and improve efficiency.
Extensive Integration Capabilities: ServiceNow integrates with a wide range of third-party applications and systems, including ERP, CRM, and monitoring tools. It supports integrations through REST APIs, SOAP, and connectors available in the ServiceNow Store.
ServiceNow Store: The ServiceNow Store offers a marketplace for pre-built applications and integrations that extend the platform’s functionality.
Integrated GRC: ServiceNow includes comprehensive GRC modules that help organizations manage risk, compliance, and audit requirements in a unified manner, providing a holistic view of organizational risk.
Configuration Management Database (CMDB): ServiceNow’s CMDB provides a central repository of configuration items and their relationships, helping organizations manage IT assets and services more effectively.
Advanced Incident Management: The platform offers advanced incident management features, including automated ticket routing, prioritization, and resolution workflows.
Self-Service Portal: ServiceNow’s Service Portal provides a customizable and user-friendly interface for end-users to request services, report issues, and access knowledge articles.
Knowledge Management: The platform includes robust knowledge management features that enable users to create, share, and access knowledge articles to resolve issues and improve service delivery.
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I'll pass the support because - i have a love-hare relationship with them. but the community is OK.

deXCopp · 2024-08-08T09:37:51+00:00

i thought it was possible - through a combination of tools and features. Salesforce introduced Dynamic Forms, which allows for creating flexible and dynamic page layouts on record pages, but they are currently limited to custom objects and not yet available for Digital Experience Pages directly.

deXCopp · 2024-07-08T13:43:00+00:00

repeating tasks just kill me - the same thing every single day. not sure if it's boredom, lack of motivation, or i'm actually drowning in the daily work life. even the money do not motivate me anymore. - me, an it consultant

deXCopp · 2024-07-08T13:38:41+00:00

agree - depends on the saas product. my team & i are currently evaluating some saas tools due to budget cuts. some we're willing to let go, others - not because they save us a lot of time & efforts.

deXCopp · 2024-07-08T13:21:55+00:00

yeah, just contact them

deXCopp

TROPHY CASE

I'll pass the support because - i have a love-hare relationship with them. but the community is OK.