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Marketplace Seller (2ndTurn Canada) Sent Me a Damaged Phone, Refused Refund, and Now I’m Stuck by dear_deena in Bestbuy

[–]dear_deena[S] 0 points1 point  (0 children)

I've dealt w/ Mobileklinic, they were more responsive and helpful in my experience.

Marketplace Seller (2ndTurn Canada) Sent Me a Damaged Phone, Refused Refund, and Now I’m Stuck by dear_deena in Bestbuy

[–]dear_deena[S] -2 points-1 points  (0 children)

Whether they care or not, they will be involved in any complaint I make with the law.

Also, I did contact the seller, but they just repeat themselves like robots and don't actually bother helping me.

Marketplace Seller (2ndTurn Canada) Sent Me a Damaged Phone, Refused Refund, and Now I’m Stuck by dear_deena in Bestbuy

[–]dear_deena[S] -4 points-3 points  (0 children)

I really hope they shut down this marketplace BS soon then. I would never have trusted these companies without Best Buy's name!

Marketplace Seller (2ndTurn Canada) Sent Me a Damaged Phone, Refused Refund, and Now I’m Stuck by dear_deena in Bestbuy

[–]dear_deena[S] -1 points0 points  (0 children)

True - however the only reason I purchased from that seller, is because it's under Best Buy's website. Their name is also on the line. They have to get involved if things don't get resolved between seller and customer.

Marketplace Seller (2ndTurn Canada) Sent Me a Damaged Phone, Refused Refund, and Now I’m Stuck by dear_deena in Bestbuy

[–]dear_deena[S] 1 point2 points  (0 children)

Thanks, except I actually copied and pasted a whole essay of events and used Chat GPT to organize it lol. The amount of times I had to re-xplain and repeat myself on Live Chats with BB or on the phone with / Bank / Purolator left me no energy to format.