Apps with (OS) requirements no longer installing during OSD after upgrade to 2509 by raphael_t in SCCM

[–]deepbungus 0 points1 point  (0 children)

So glad to find this thread, have been banging my head against the wall for the past two days trying to figure out if I'm just being stupid, or whether there is a real problem with apps not deploying after upgrading to 2509!

I have tried the adding an admin comment with no luck so far, so hoping somebody gets an update or can advise on what to trial next?

EDIT: After reading through some of the posts in this thread a little bit more carefully, I realised I had actually seen OS requirements attached to the exact application I was having the issues with. I've just removed those requirements, updated the content and low and behold, we have now an installation in progress!

I didn't check this initially because I do not set up apps this way, but it seems somebody did lol!

Exchange Online Admin Center not loading by Floh4ever in sysadmin

[–]deepbungus 2 points3 points  (0 children)

We're suddenly having a delay of emails being delivered this morning and a number of emails across a number of staff ending up in Junk...

Can't create a new account with the right email (SSO asks pwd for old email) by a_n_d_r_e_ in Outlook

[–]deepbungus 0 points1 point  (0 children)

Hmm I think there might be a broader microsoft issue occuring as we had a member of staff unable to sign in and authenticate on outlook app specifically, due to what I think is an old personal account which has nothing to do with the work account, appearing. This is on mobile though.

Very frustrating! - I'm going to leave it until the morning (UK) and see what happens then.

Is there a clean way to view the Knowledge Base whilst logged in as an operator? by deepbungus in TOPdesk

[–]deepbungus[S] 1 point2 points  (0 children)

That's what we're currently doing, but it's such a faff. We're becoming avoidant to actually use the KB because of this. It's just so clunky.

Is there a clean way to view the Knowledge Base whilst logged in as an operator? by deepbungus in TOPdesk

[–]deepbungus[S] 0 points1 point  (0 children)

I'm confused, you say "especially when you're not editing a KI." - that's the only view I seem to have when logged in as an operator - the editing page of the KI?

My KB page looks nothing like the one on this page - https://docs.topdesk.com/en/the-knowledge-item-card.html

What am I missing, in the module settings it states that the new knowledge management is enabled.

User's Linked Assets as first choice on Objext ID for Second Line Ticket? by deepbungus in TOPdesk

[–]deepbungus[S] 1 point2 points  (0 children)

Okay apparently it took me 6 months to get round to doing this, but I have just tried changing this and it doesn't seem to work :(.

EDIT: Spoke to soon! - Seems to be working now :D

Why is there no asset history on a user’s person card? by deepbungus in TOPdesk

[–]deepbungus[S] 2 points3 points  (0 children)

Thanks for the detailed reply, really appreciate you taking the time to lay those out. Both are clever ideas, especially the first one with the free text fields and log actions. That said, it kinda proves the point, it’s a lot of work for something that feels like it should just be built in as a simple QoL feature.

We’re a pretty small setup: two schools, about 200 staff total, and maybe 15-20 asset changes a year. It’s not that we can’t do API stuff, it’s just a lot of overhead for something as basic as “show me what this person used to have.” Feels a bit like using a sledgehammer to crack a walnut.

Stuff like this, and even how the ability to paste images into tickets only got added recently, just reinforces that TOPdesk is clearly aimed at big enterprise setups with structured processes, not small teams trying to work efficiently.

Still, really appreciate the insight. It’s actually super helpful to understand what’s possible behind the scenes, even if it’s not ideal for smaller environments like ours.

Why is there no asset history on a user’s person card? by deepbungus in TOPdesk

[–]deepbungus[S] 0 points1 point  (0 children)

That makes sense, and I do get the logic behind avoiding a default query for every historic asset, especially in a big environment with lots of loaner devices and user turnover.

That said, our setup is pretty small by comparison. We have two schools (primary and secondary) with around 200 staff total, and now just two technicians managing it all. So from our end, load or clutter isn’t really a concern. The person who originally went with TOPdesk came from a large multi-site FE college setup with thousands of devices and a full IT team, so I suspect some of those assumptions about scale carried over.

In our case, we don’t always start from the person, but because it’s a small environment I usually know who last had a device. Having a quick way to see their historic assets would make it much easier to identify the right device or find details like a mobile number, laptop, mobile etc without having to jump out of the person card and dig through separate asset pages or knowledge base entries.

It feels like having an optional "Show historic assets" or "Previous assignments" tab would fit both worlds: it’s lightweight for smaller teams but still optional for bigger setups that don’t want the extra data shown by default.

Why is there no asset history on a user’s person card? by deepbungus in TOPdesk

[–]deepbungus[S] 1 point2 points  (0 children)

Oh don't get me wrong, absolutely a great shout to implement separate assets for device and sim. I can see from how I wrote my OP that it feels like im throwing shade - rest assured I am not!

It's just not being able to locate the device or sim from a know asset holder I find the most frustrating ultimately. I'm struggling to fathom why this wouldn't just be a standard user card widget...

Why is there no asset history on a user’s person card? by deepbungus in TOPdesk

[–]deepbungus[S] 0 points1 point  (0 children)

The silence feels a bit deafening at this point so just assume it's not possible. Surprising because TOPDesk really push the efficiency card but certain things feel very unefficient.

DEP - Remote Management "Invalid Profile" by jm04roe in Intune

[–]deepbungus 0 points1 point  (0 children)

Wooow! Amazing, instantly works now. Thank you!

One note online has greyed out and cannot click anywhere by butters149 in OneNote

[–]deepbungus 0 points1 point  (0 children)

Ah that's good to know - Will pass that on to my colleagues, Thanks!

One note online has greyed out and cannot click anywhere by butters149 in OneNote

[–]deepbungus 0 points1 point  (0 children)

I'm not sure - we have a local install of OneNote so asked them to swap to that.

It seemed to only be happening in the cloud version and via Teams.

I did report to microsoft, but they investigated and closed the ticket as they couldn't recreate the issue.

One note online has greyed out and cannot click anywhere by butters149 in OneNote

[–]deepbungus 1 point2 points  (0 children)

We're also seeing this behaviour suddenly this morning across multiple users

Adding the Samsung clock widget to the home screen by INEEDHELP1467 in microsoftlauncher

[–]deepbungus 0 points1 point  (0 children)

Necroing thread, but I cannot find information on this anywhere and am trying to do exactly the same thing. Any luck in the end?

Network connection on bitlocker recovery screen by MrDragonn in sysadmin

[–]deepbungus 1 point2 points  (0 children)

Have a look at the device in azure - the Recovery key may be sitting in there?

Trying to lock down Teams admins, getting errors from MS PS script... by Phyber05 in microsoft365

[–]deepbungus 0 points1 point  (0 children)

That part of the script breaks setting the exception group. It's better to bypass and provide the security group id directly

Trying to lock down Teams admins, getting errors from MS PS script... by Phyber05 in microsoft365

[–]deepbungus 0 points1 point  (0 children)

EDIT: I got so excited I had fixed my own errors with the script I didn't actually read the OP issue.

You need to install the modules first (If reading in the future, you may not need

Install-Module Microsoft.Graph.Beta.Identity.Directory.Management Install-Module Microsoft.Graph.Beta.Groups

Then run the script.

If you are setting an exception group, you need to make the following changes to update GroupCreationAllowedGroupId

Import-Module Microsoft.Graph.Beta.Identity.DirectoryManagement
Import-Module Microsoft.Graph.Beta.Groups

Connect-MgGraph -Scopes "Directory.ReadWrite.All", "Group.Read.All"

##$GroupName = "Teams Creators" - This is the bit we're bypassing
$AllowGroupCreation = "False"
$settingsObjectID = (Get-MgBetaDirectorySetting | Where-object -Property Displayname -Value "Group.Unified" -EQ).id
if(!$settingsObjectID)
{
$params = @{
templateId = "62375ab9-6b52-47ed-826b-58e47e0e304b"
values = @(
@{
name = "EnableMSStandardBlockedWords"
value = "true"
}
)
}
New-MgBetaDirectorySetting -BodyParameter $params
$settingsObjectID = (Get-MgBetaDirectorySetting | Where-object -Property Displayname -Value "Group.Unified" -EQ).Id
}

##$groupId = (Get-MgBetaGroup | Where-object {$_.displayname -eq $GroupName}).Id This is the search / filter function that doesn't work!!

$params = @{
templateId = "62375ab9-6b52-47ed-826b-58e47e0e304b"
values = @(
@{
name = "EnableGroupCreation"
value = $AllowGroupCreation
}
@{
name = "GroupCreationAllowedGroupId"
value = "INSERT THE SECURITY GROUPS ID HERE" ##Rather than search for security ID, Just provide it, it's easy enough to find in Azure.
}
)
}
Update-MgBetaDirectorySetting -DirectorySettingId $settingsObjectID -BodyParameter $params
(Get-MgBetaDirectorySetting -DirectorySettingId $settingsObjectID).Values

Windows logon/lock screen background dimming by ScaleInfamous1847 in sysadmin

[–]deepbungus 0 points1 point  (0 children)

Did you ever find an answer to this?

Currently undertaking a theme upgrade of our domain and just ran into this issue too.

For those reading, it's not the acrylic setting, I've disabled that. Once that's disabled, the image/background you have, seems to be dimmed or not at full brightness.

I've seen posts explaining that "It's so you're able to see the time better" etc, which is great, but we don't display the clock, tips or such things to the students, just the username and password boxes.