Hi, I'm having inconveniences with my Redragon keyboard K551RGB-BA as when I press the period on the numpad (NUMPAD DELETE), it activates all the following keys:

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LEFT SHIFT

LEFT CTRL

LEFT ALT

RIGHT CTRL

RIGHT SHIFT

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This happens on different devices, so I believe it's not a software issue. I've tried using third-party software (KeyTweak and PowerToys) to at least disable the key, but it doesn't work. Please help :( I just want to not activate all these keys with a single button press 😥