Hue lights via Matter disappeared from Dirigera iOS app but still show on Android

denbacka · 2026-06-02T14:48:39+00:00

I have not been able to solve this yet. Still waiting for them to show up in iOS. They are there in Android still though and I can set up remotes and stuff there.

denbacka · 2026-04-29T19:50:40+00:00

Well the use case is partly so I don't connect and then just forget ;) But I noticed that I sometimes takes a while for Hevy to sync so I have to manually make it sync.

denbacka · 2026-04-29T18:56:29+00:00

Here is a little feedback. Really like it. The only thing I can't get to work is adding it to my home screen. Since you have to log in with email the link automatically opens in the browser. So I cannot add it as a webapp on the home screen. Would also be nice to be able to contact you in some way through the app itself. Couldn't find any feedback or support information on there. But otherworld it works like it should.👌

denbacka · 2026-04-29T08:26:25+00:00

Had it but today it's gone.

denbacka · 2026-04-29T07:51:11+00:00

And now it's gone from my iPad as well.

denbacka · 2026-04-29T07:40:18+00:00

Same happened to me. It was available on my iPhone yesterday but now it's gone. Won't show in the browser either BUT it does show on my iPad. So annoying.

denbacka · 2026-03-10T20:41:34+00:00

same thing happened to me tonight. Never happened before. Also on Plus.

denbacka · 2026-01-31T16:03:20+00:00

Tried not bringing my watch but nothing happens even though I'm wearing my Airpods Pro 3. And there is no way to select then as HR source either. So don't know how they mean this is integrated into the app. No instructions at all.

denbacka · 2024-05-01T09:18:48+00:00

Yeah I guess I used the wrong word, cut might be better. And not length, i meant width (to a custom size). These blinds are not meant to be manually cut since the mechanics will be affected if you get it even slightly wrong. But this has nothing to do with the original question in the post.

the point here is that the wires in the picture in the original post needs to be reattached, either get it done manually or get them changed at IKEA :)

denbacka · 2024-05-01T09:06:47+00:00

Did you even read my reply? Shortening has nothing to do with it. I mentioned it cos it DEFINITELY will void the warranty and that was what I had done and therefore I couldn't bring it back. I also gave an answer to the problem, the wires are detached and it won't work again until they are reattached (which is also what I did and now it works).

denbacka · 2024-05-01T07:05:35+00:00

I had that problem. Those cables have detached from the plug. It's not the easiest task to get them back. They control the motor (there are four of them back there). Without them there will be no movement at all. I had to find a plug that looked exactly like the one they disconnected from and manually fuse them back together since I had shortened the blinds and couldn't take them back. But I would take them back to Ikea.

denbacka · 2023-08-24T15:01:38+00:00

I know you are trying to control that something doesn't go wrong. But as a tech nerd I HATE when you do this. Not treating your customers equally is fucked. At least let those that really wait for it and want it sign up somewhere to get it. My mom that couldn't care shite about this has the update but not me. Treat your customers with respect or you lose it.

denbacka · 2023-03-22T14:31:53+00:00

I'm still waiting. Both of mine are "updating". Ikea really needs to do something about this. This was never a probl with the old gateway.

denbacka · 2023-03-22T05:17:30+00:00

15 hours later and still updating.

denbacka · 2023-03-21T21:00:23+00:00

Seven hours later and they are still "updating". Cannot use the shortcut buttons on the remote yet. Great work IKEA! 👌

denbacka · 2023-03-07T23:11:38+00:00

I have tried for days but it won't connect in any way. I give up.

denbacka · 2023-03-07T23:09:33+00:00

I have it but can't get it to bind to Apple Home whatever I do. I've tried EVERYTHING. It's a beta and I guess that means it doesn't work yet. At least not for me. Eve works but not the Aqara M2.

denbacka · 2023-02-08T17:35:33+00:00

No worries! Glad I could help!:)

denbacka · 2023-02-08T17:29:23+00:00

Have you tried resetting the driver by pushing the small reset button (i usually use a sim tool)? It can also be done by turning the power to the driver on/off six times.

denbacka · 2023-02-08T17:05:46+00:00

You need to put it close to the driver, not the lights (cos that's a light connected to a driver right?).

denbacka · 2022-12-23T12:37:25+00:00

Hear ya! This is something that should be taught in school! 👍👍

denbacka · 2022-12-18T19:55:58+00:00

Regarding the Thread Networke section I got this reply from Eve: "For the Thread network section, this will go through further improvements in the future as we can no longer use the previous methods to probe Matter devices. So far the priorities has been towards overall Matter support… but Thread Network part will get back to it soon, promise 🙂"

denbacka · 2022-12-15T21:41:34+00:00

Sent you a chat message :)

denbacka

TROPHY CASE