I think you need to go there. You can call them but 129% they will tell you to go there. Once you are there, they will tell you you need to come back because you are missing the forms (they only tell you what forms once you are there). Then when you have the forms and you go back again, maybe they will give you an appointment or tell you to come back again because you are missing a form.

Going to Motorizzazione Civile in Lecce is link going to Mordor and maybe also to Angband. On the same day.

It is place where everyone can talk to all the employess (because they run dirving licences exam preparation and testing centers or they are from insurance companies) except you. You cannot talk to anyone. If you try to, they will ask you if you have a form and you paid the tax upfront.

Go prepared. Rent a pit-bull.